Research Systems Analyst III

Cleveland Clinic

1d • Remote

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Research Systems Analyst II, you will participate in feasibility analysis, estimation, planning, design, development, prototyping, implementation, and quality assurance evaluation of automated systems, as well as guide system modifications. In this role, you will define training requirements, assist with training on automated systems, and recommend solutions to enhance overall system functionality. A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m., with on-call requirements 1–2 times per month. Candidates must reside in Ohio, Nevada or Florida to be considered for this position.

Requirements

• Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor’s degree and three years of experience
• Strong analytical, critical thinking and communication skills

Nice To Haves

• Bachelor’s degree
• Microsoft, CompTIA, or equivalent certification
• For Information Technology Division caregivers, ITIL Foundations certification is preferred
• Epic experience or training in applications like MyChart, EpicCare Ambulatory, Clinical Research, Cogito

Responsibilities

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.
• Collaborate with business stakeholders to identify automation opportunities.
• Analyze workflows and develop strategies for automation.
• Build and deploy RPA solutions using Microsoft Power Automate (primary platform).
• Maintain documentation and communicate progress to stakeholders.
• Partner with internal teams to ensure alignment with Epic workflows where applicable.

Benefits

• Outstanding, comprehensive offerings are an investment in your health, well-being and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree