Clinical Readiness Assistant

Pacific Skin Institute • Sacramento, CA

16h

About The Position

The Clinical Readiness Assistant supports day-to-day clinic readiness, operational preparedness, and workflow execution across assigned PSI clinic locations. This hands-on, non-supervisory role helps ensure clinics are consistently prepared for daily patient care through readiness checks, supply and equipment coordination, and operational support. The role works closely with the Regional Clinic Operations Manager to identify gaps and maintain PSI readiness and safety standards. It has no direct people-management responsibilities but serves as a senior operational resource and subject-matter support for clinic readiness and execution.

Success is measured by consistent and timely completion and review of End-of-Day readiness checklists; fewer recurring readiness gaps and operational issues; clinics meeting PSI readiness, safety, and operational standards during walkthroughs and audits; accurate escalation of risks; effective supply and equipment coordination; positive feedback from the Regional Clinic Operations Manager and cross-functional partners; and adherence to PSI values, professionalism, and continuity of patient care.

Requirements

• High school diploma or equivalent.
• 2–4 years of experience in a healthcare, clinical, or ambulatory care setting.
• Hands-on experience supporting clinic operations, readiness, or patient flow.
• Strong understanding of clinic workflows, readiness standards, and patient flow.
• Ability to review and validate readiness checklists and identify gaps or risks.
• Working knowledge of medical supply inventory processes and basic inventory controls.
• Familiarity with equipment maintenance coordination and vendor service tracking.
• Comfort using scheduling systems, inventory tools, and standard office software.
• Strong attention to detail, organization, follow-through, and time management.
• Clear and professional written and verbal communication skills.
• Ability to work cross-functionally, support or coach staff without formal authority, and escalate issues appropriately.
• Adaptability and willingness to provide hands-on support in a fast-paced clinical environment.

Nice To Haves

• Experience in a clinical, healthcare, or ambulatory care operations environment.
• Associate’s or Bachelor’s degree in Healthcare Administration, Public Health, or a related field.
• Medical Assistant or clinical support experience.
• Experience supporting audits, inspections, or compliance-related activities.

Responsibilities

• Complete and review End-of-Day (EoD) readiness checklists to confirm patient rooms, labs, and clinic areas are prepared for the following day.
• Partner with the Regional Clinic Operations Manager to flag gaps found in EoD checklist reviews and support follow-up actions.
• Conduct clinic walkthroughs and readiness assessments to verify ongoing compliance with PSI standards.
• Escalate operational or readiness risks that could affect patient care or clinic operations.
• Prepare and manage staff schedules and daily coverage to support clinic operations.
• Support medical supply inventory workflows across clinics, including ordering, restocking, and replenishment.
• Monitor inventory levels and help maintain inventory controls to minimize waste, shortages, and overstocking.
• Support routine equipment upkeep and preventive maintenance activities, ensuring defined tasks are completed on schedule.
• Coordinate with the Practice Support/PSA team to track routine service and maintenance visits with external vendors.
• Identify and escalate equipment, facility, or maintenance issues in partnership with the Regional Clinic Operations Manager.
• Support compliance with clinical operational standards, safety requirements, and PSI policies.
• Participate in audits, inspections, and quality assessments as needed.
• Track and follow up on assigned remediation actions related to readiness and operational findings.
• Provide hands-on operational support, including limited clinical or floater support when required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED