Clinical Quality Medical Assistant

UT Southwestern Medical Center • Dallas, TX

15h • Onsite

About The Position

The Clinical Quality Medical Assistant works under general supervision of the physician, advanced practice provider, or nurse to promote high-quality patient care and service delivery. This role involves identifying opportunities for process and quality improvement initiatives to enhance patient outcomes and operational efficiency. This position will also consult with multiple clinical sites to recommend and assist in workflow modifications to support care gap quality improvement goals.

Requirements

• High School Diploma or GED equivalent
• 3 years of patient care experience
• Completion of Certified Medical Assistant training
• (BLS) BASIC LIFE SUPPORT accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire
• Medical Assistant certification and maintenance of current certified status obtained through one of the following: (CMA) CERT MEDICAL ASSISTANT The American Association of Medical Assistants or (RMA) REG MEDICAL ASSISTANT The American Medical Technologists Association or (NRCMA) NAT REGD CERT MEDICAL ASSISTNT The National Association for Health Professionals or (NCMA) NATIONAL CERTIFIED MEDICAL ASSISTANT The National Center for Competency Testing or (NHA-CCMA) Nat Hlthcareer CertClinMedAsst or (RMA) REG MEDICAL ASSISTANT National Allied Health

Nice To Haves

• Working in a large, multispecialty medical center in both inpatient and outpatient settings.

Responsibilities

• Identifies patients with care gaps utilizing identified care gap criteria and collaborates with multidisciplinary care teams to address those gaps.
• Participates in pre-visit planning to ensure care gap closure and optimize patient encounters.
• Conducts patient outreach to coordinate follow-up visits.
• Arrange laboratory or imaging orders based on identified care needs following approved standing medical orders.
• Performs low-complexity clinical skills such as visual acuity testing, developmental and musculoskeletal screenings, point-of-care testing, phlebotomy, EKGs, and other skills and tasks per the Scope of Service.
• Engages in process improvement by developing and implementing quality improvement initiatives.
• Assists with data collection, health outcomes reporting, clinical audits, and program evaluations.
• Performs other related job duties as assigned to support efficient clinic workflows and patient care within certification parameters.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED