Clinical Quality Improvement Analyst

Tyler Family Circle of•Tyler, TX

About The Position

Family Circle of Care is seeking a detail-oriented and analytical Clinical Quality Improvement Analyst to help improve patient outcomes, strengthen clinical processes, and achieve quality performance goals. The role collects and analyzes healthcare data, develops reports, and collaborates with clinical and operational teams to identify opportunities for improvement. The analyst works with data from electronic health records, payer reports, and other healthcare systems; develops dashboards and scorecards; supports payer incentive and value-based care programs; coordinates UDS reporting and PCMH recognition activities; and contributes to quality improvement initiatives across the organization. The position also conducts chart reviews and data audits, supports workflow and patient outreach improvements, educates staff on quality measures and documentation, and coordinates projects to evaluate results. Family Circle of Care is a Federally Qualified Health Center providing medical, behavioral health, and dental services throughout East Texas. The organization describes its work as mission-driven and focused on accessible, compassionate, high-quality care and continuous improvement of patient experience.

Requirements

  • Bachelor's degree in Healthcare Administration, Public Health, Health Informatics, Nursing, Data Analytics, or a related field, or an equivalent combination of education and relevant experience.
  • At least 2 years of experience in healthcare quality improvement, clinical reporting, population health, healthcare data analysis, or a related field.
  • Strong Microsoft Excel skills, including formulas, pivot tables, and data analysis.
  • Knowledge of clinical quality measures, healthcare reporting, and quality improvement processes.
  • Ability to analyze complex data, identify trends, and communicate findings clearly and meaningfully.
  • Strong organizational skills, attention to detail, and ability to manage multiple deadlines.
  • Excellent communication and collaboration skills.
  • Ability to work independently while partnering effectively with clinical, operational, and administrative teams.

Nice To Haves

  • Experience with Epic.
  • Familiarity with value-based care programs, UDS reporting, or PCMH standards.

Responsibilities

  • Collect, validate, and analyze clinical data from EHRs, payer reports, and other healthcare systems.
  • Develop and maintain dashboards, reports, and scorecards to track clinical quality measures and organizational performance.
  • Identify trends, gaps in care, and opportunities to improve patient outcomes.
  • Collaborate with clinical and IT teams to resolve data discrepancies and improve reporting accuracy.
  • Present findings and recommendations to clinical teams and leadership.
  • Coordinate payer incentive programs and value-based care initiatives, including performance goals, reporting requirements, and deadlines.
  • Monitor quality measures, preventive care, chronic disease management, and other performance indicators.
  • Work with clinical teams to develop strategies to close care gaps and improve quality outcomes.
  • Track incentive program performance and collaborate with finance and billing teams to reconcile payments.
  • Coordinate UDS reporting and PCMH recognition activities.
  • Collect, review, and validate information for required submissions.
  • Maintain documentation and monitor compliance with reporting requirements and program standards.
  • Partner with departments across the organization to support accurate reporting and continuous improvement.
  • Support the development and implementation of quality improvement initiatives across clinics.
  • Conduct chart reviews and data audits to evaluate documentation and quality-measure accuracy.
  • Assist with improving clinical workflows, patient outreach efforts, and care-gap reporting.
  • Provide education and guidance to staff regarding quality measures and documentation requirements.
  • Coordinate quality improvement projects, monitor progress, and evaluate results.

Benefits

  • Competitive pay.
  • Medical, dental, and vision insurance.
  • 403(b) retirement plan with employer matching contributions.
  • Generous paid time off (PTO) and 10 paid holidays.
  • Employer-paid and voluntary benefit options.
  • Opportunities for professional growth and development.
  • Supportive, team-oriented work environment.
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