Clinical Quality Assurance Coordinator

Wellstar Health System•Magnolia, AR

2d•Onsite

About The Position

The Clinical Quality Assurance Coordinator performs targeted medical record reviews to monitor compliance with defined AHRQ Patient Safety Indicators (PSI), other nationally recognized quality indicators or CMS/TJC defined core measures. The Coordinator works closely with members of the various clinical departments to identify opportunities for clinical quality improvement and other special projects as identified. This position requires significant data analysis, presentation and interpersonal skills to influence different areas of the hospital.

Requirements

Associates Other or Bachelors Other-Preferred
Minimum 2 years a clinical setting providing direct patient care.
Minimum 2 years a healthcare setting with focus in quality and process improvement
Computer, Microsoft Office (Outlook, Excel, PowerPoint)

Nice To Haves

Previous experience working in a Quality- preferred
Management Department in a health care setting.- Preferred
Understanding of how the medical center departments interact with each other to support patient care and operations.- Preferred
Ability to work on multiple projects simultaneously.- Preferred
Ability to work with variety of staff.- Preferred

Responsibilities

Communicates and collaborates with internal and external customers to ensure an integrated approach to care.
Maintains customer rights in accordance with institutional policies by demonstrating respect for individuality and others, honoring cultural and religious differences, maintaining confidentiality to information, and demonstrating ethical behaviors on honesty, fairness and equity.
Supports and contributes to the mission of the organization and the department.
Utilizes educational theories and principles to foster educational development of staff.
Utilizes principles of communication, change theory and knowledge of current research in health care quality and patient.
Researches methods to design and carry out processes that advance the goals and objectives of the Medical Center Performance Improvement/Patient Safety plan.
Identifies cases for inclusion in the clinical review program through a variety of sources.
Analyzes data, identifies opportunities for improvement and communicates results to key stakeholders.
Reviews identified cases against to determine validity of case for inclusion/exclusion.
Collects all data components for the program through the effective utilization of the hospital medical record system.
Generates reports in the appropriate format.
Able to display data in a readable/meaningful manner.
Consistently demonstrates knowledge obtained during in-service education, training programs and work effort within department goals and standards
Identifies potential PI/FMEA projects.
Assists clinical teams with data from a variety of sources within the QM Department.
Explains and calculates FMEA scores.
Communicates effectively with team members for upcoming meetings and prepares for those meetings ahead of time (i.e. agenda, minutes, speakers, etc).
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.