Clinical Provider Engagement Partner - Michigan (RN or Case Manager)

Porter Cares•Grand Rapids, MI

3d•Hybrid

About The Position

Porter is hiring a Clinical Provider Engagement Partner to join the Clinical Operations Team! Candidates must reside in Michigan. This is a hybrid position with travel required. (Field Based) Porter exists because the most important moment in a patient’s care often happens outside a clinic. Our Nurse Practitioners go into homes across Michigan and do what a fifteen-minute office visit never can, seeing the whole person, identifying what’s been missed, and making sure that information gets to the providers who need it. The result is care that is more complete, more coordinated, and more human. We work alongside some of the most respected health plans in the country, and we’re growing. That growth depends on providers understanding who we are, trusting what we do, and seeing firsthand how Porter makes their patients’ lives and their practices better.

Requirements

Active, unencumbered Michigan RN license OR current case management certification (CCM preferred)
3+ years of clinical or case management experience; field-based, outreach, or care coordination experience is a strong plus
The kind of interpersonal presence that makes providers glad you stopped by. You communicate clearly, earn trust quickly, and follow through.
A genuine commitment to improving outcomes for complex, underserved patient populations
Strong self-organization and the ability to manage a geographic territory independently without losing the personal touch
Valid driver’s license and reliable transportation; comfort with regular local travel throughout Michigan

Responsibilities

Build trusted, lasting relationships with PCPs, care coordinators, office managers, and clinical leadership, becoming a known and valued presence in every practice you serve.
Help providers understand exactly how Porter’s in-home NP assessments support their patients, closing care gaps, surfacing undiagnosed conditions, and improving the quality of information available at the next visit.
Show providers the tangible impact Porter has on the patients they share, including better documented complexity, more comprehensive visits, and members who show up more prepared and more engaged.
Collaborate with provider offices to identify shared members who could benefit most from Porter’s services, and support seamless coordination between Porter’s clinical team and the practice.
Serve as a consistent, reliable point of contact, answering questions, solving problems, and making sure every provider interaction leaves them glad Porter is in their corner.
Represent provider perspectives internally, sharing real feedback that shapes how Porter’s programs continue to evolve.
Track engagement patterns and practice-level outcomes to identify where Porter’s presence is making the biggest difference and where it can grow.