Clinical Programs & Implementation Specialist

Sienna Senior LivingMarkham, ON
CA$96,655 - CA$120,819

About The Position

This role is responsible for supporting the design, development, and implementation of enterprise clinical programs, policies, standards, and tools. As a key execution-focused role, the Specialist ensures that clinical initiatives are translated into practical, operationally effective solutions that can be successfully implemented and sustained across communities.

Requirements

  • Bachelor’s degree in Nursing, Health Sciences, Health Administration, or a related discipline.
  • Clinical background strongly preferred
  • 3–5 years of experience in clinical program development, quality improvement, or healthcare operations.
  • Experience supporting implementation of programs or initiatives in multi-site healthcare environments.
  • Strong ability to translate strategy into practical tools and execution plans.
  • Excellent project coordination and organizational skills.
  • Strong problem-solving and analytical capabilities.
  • Effective communication and stakeholder engagement skills.
  • Ability to manage multiple priorities and adapt in a dynamic environment.
  • Collaborative, solutions-oriented approach.
  • High attention to detail and follow-through.
  • Commitment to quality, resident care, and continuous improvement.

Nice To Haves

  • Familiarity with LTC, Continuing Care, or Retirement Living environments is an asset.

Responsibilities

  • Support the development and evolution of enterprise clinical programs, policies, procedures, and standards across all divisions of the organization.
  • Translate strategic program direction into practical tools, workflows, and implementation resources.
  • Assist in the development of standardized clinical frameworks that support consistent care delivery and operational excellence.
  • Lead and support the implementation of new clinical programs and initiatives across communities.
  • Develop structured implementation plans, timelines, and rollout strategies to support successful adoption.
  • Partner with Clinical Care Partners, IPAC, Quality, and operational teams to ensure programs are effectively integrated into practice.
  • Monitor implementation progress, identify barriers, and support resolution to ensure successful outcomes.
  • Support change management activities associated with clinical program implementation, including communication plans, stakeholder engagement, and adoption strategies.
  • Support the evaluation of clinical programs through data analysis, feedback collection, and outcome measurement.
  • Support clinical and operational leadership with regulatory inspection readiness & compliance excellence.
  • Provides subject matter expertise for accreditation preparedness and survey execution.
  • Work closely with the Senior Director, Quality & Clinical Programs and subject matter experts (Clinical, IPAC, Quality, Pharmacy, Professional Practice) to support program development and execution.

Benefits

  • A competitive compensation and vacation package
  • Employer Paid Health & Dental Benefits
  • RRSP with Company Match
  • Share Ownership and Reward Program (SOAR)
  • Employee Share Purchase Plan with Company Match
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
  • A welcoming culture that values diversity and differing perspectives, experiences and beliefs
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