Operations Programs Implementation Lead

TC Energy•West Alexander, PA

2d•Hybrid

About The Position

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity US Operations Program is committed to the delivery of centralized programs and services to support safety and operational excellence. We are seeking an energetic individual to lead the implementation of critical processes to transform how we work across US Natural Gas(USNG). Reporting to the Manager – Training and Competency the Operations Programs Implementation Lead is responsible for leading the development and implementation of programs, processes and procedures across USNG including but not limited to Operational Risk Management and Management of Change. The Implementation Lead will collaborate with key stakeholders including operations, operations services, safety and technical services, projects and commercial to ensure effective implementation, while serving as advocate for operational requirements.

Requirements

Bachelor’s degree in Engineering, Business, Safety or related field
A minimum of 10 years of experience in engineering, safety, project management, operations or commercial
Proficient in operational risk management and management of change methodologies, tools, and techniques
Strong interpersonal and communication skills with the ability to inspire and be a champion for change
Ability to translate process requirements to business outcomes
Strong problem-solving abilities, with the capacity to think strategically and tactically
Excellent written and verbal communication skills. Must be able to effectively present information to senior leaders and stakeholder teams
Ability to effectively manage multiple priorities and competing demands in a dynamic environment
Demonstrated ability to build strong working relationships and effectively collaborate with stakeholders across different departments and levels of the organization
Demonstrated experience leading cross-functional process implementation with governance, risk management, and stakeholder engagement.

Nice To Haves

Experience with pipeline management systems (API RP 1173)
Familiarity with industry safety standards, regulations, and best practices.

Responsibilities

Lead development of USNG operational risk management and management of change programs in alignment with enterprise processes and standards.
Support development of organizational competencies in hazard identification, operational risk management and management of change.
Lead process mapping to establish program requirements.
Establish implementation objectives and roadmap in alignment with operational, commercial, technical and compliance requirements.
Develop implementation deliverables, including budgets, schedules, resourcing strategies and implementation plans.
Implement Programs through cross-functional collaboration to ensure integration across all stakeholders.
Serve as a program champion influencing mindsets and behaviors across the organization by modelling strong safety leadership, promoting psychological safety, and supporting active learning.
Identify, assess and proactively manage risks through development and implementation of mitigation and contingency strategies.
Identify training requirements to facilitate rollout and coordinate development and implementation of training strategy.
Implement program change management techniques to minimize change fatigue and support successful implementation.
Monitor performance and provide regular status updates to stakeholders.
Identify and implement opportunities for process improvements, innovation, and optimization to enhance program delivery and value realization.