Clinical Program Manager For Adult Mental Health Services ASW LCSW MFT LMFT APCC LPCC

Mental Health America of Los Angeles•Lancaster, CA

15h•Onsite

About The Position

Mental Health America of Los Angeles (MHALA) is a leading nonprofit mental health agency dedicated to helping individuals with mental health needs achieve meaningful, healthy lives. As one of the largest comprehensive agencies in Los Angeles County, MHALA provides integrated services to over 19,000 low-income individuals annually, focusing on mental and physical healthcare, homelessness and housing, supported employment, and wellness services. The agency also offers training programs for the behavioral health workforce and the community. MHALA emphasizes a healthy work-life balance, communication, collaboration, and transparency, encouraging employee self-care with a 35-hour workweek. They foster diversity and a team-oriented culture with opportunities for growth, offering competitive salaries and a full benefits package, including an employee assistance program and generous paid time off.

Requirements

Licensed Clinical Social Worker or Associate Clinical Social Worker, Licensed Marriage and Family Therapist or Marriage and Family Therapist Intern, Licensed Professional Clinical Counselor or Associate Professional Clinical Counselor, or Licensed Psychologist.
Waivered Clinicians are also encouraged to apply and will be considered.
Minimum of one-year of post-graduation clinical experience.
Must have good basic English writing skills.
Must have good basic computer skills.
Must be highly organized.
Must have excellent communication skills.
Must be flexible and able to multi-task without losing productivity.
Proficient in computer applications such as Microsoft Word, Excel, and Outlook.
Must know or quickly become knowledgeable of characteristics of individuals who are substance abusing and/or dually diagnosed and have knowledge of local services available for dually diagnosed individuals.
Must have adequate understanding of clinical related concerns, ethics, boundaries, and best practices.
Must be team-oriented, self-directed, and have good listening and communication skills.
Must have the ability to empathize and relate positively to a wide variety of people and be dedicated to fulfilling the demand of the position.
Minimum 3 years of experience providing psychosocial rehabilitative services to a disabled population required.
Experience in a supervisory/leadership role required.
Demonstrated ability to provide supervision and leadership to diverse staff who possess wide range skills, abilities, and professional competencies.
Knowledge of community resources.
Must function well in a team-oriented approach to member services.
Must be organized and efficient in carrying out day-to-day duties.
Must take initiative and be proactive in approach to getting the job done with little or no direction.
Must be able to work with various personalities and handle aspects relating to team members with dignity and tactfulness.
Knowledge of Microsoft Word, Excel, PowerPoint and Outlook required.
Flexible work schedule to include some evenings, weekends and holidays.
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of continued employment.
Employment verification directly from three (3) past employers within the most recent 7-year period.

Nice To Haves

Bilingual in Spanish is preferred but not required.
Master’s degree in a human service or related field or certification in a mental health specialty preferred.
Non-profit social service agency experience preferred.

Responsibilities

Coordinate, oversee, and supervise the work of the adult team services program(s) under the general supervision of the Director of Adult Team Services.
Hire, supervise, train, direct, evaluate, reward, discipline, and terminate department staff in accordance with organizational policy and applicable laws and regulations.
Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Provider, and funding source standards and requirements, ensuring documentation in required programs, including 24-hour turnaround.
Actively provide support to individuals on the team as directed and requested by the leadership team and publicly support all decisions made by the leadership team.
Track, assess, and document the effectiveness of programs under span of control in meeting their objectives.
Attend planning and administrative meetings as required by Agency needs or funding sources; participate in community involvement and community constituency groups; assist and participate in the planning of staff development activities.
Read, perform research, attend workshops or seminars as Agency sees fit and as it relates to program needs; participate in other professional development activities to maintain and enhance personal and professional skills.
Support staff in all activities that link members and other clients to meet member/client goals and needs.
Participate in team, staff, management, and other mandatory agency meetings.
Assist with the leadership of the day-to-day operations of the department as needed.
Participate as an active member of management staff, quality improvement, safety committee, domains, or other leadership teams as needed or assigned.
Participate in the agency’s community life as appropriate.
Provide timely information and feedback to the Adult Integrated Services Team regarding team, program, or member issues; provide emergency coverage as needed.
Maintain the skills necessary to mentor and support the Adult Integrated Services Team PSCs in accordance with the expectations outlined in the Full-Service Partnership guidelines.
Complete all documentation (Intakes, discharges, 3 months, KEC’s, determinants, LOCUS/CANS and monthly reports, individual service plans) and maintain all necessary paperwork documentation as required for program compliance and accountability.
Obtain LPS designation within 6 months of employment.