Clinical Program Manager - Pharmacist

OUTCOMES OPERATING INC•Orlando, FL

7d•Onsite

About The Position

This role involves managing the design and configuration of clinical programs, serving as a liaison for internal and external stakeholders, and overseeing the generation and identification of clinical opportunities for assigned clients. The Clinical Program Manager will be responsible for designing and implementing new clinical programs that align with client requests, network pharmacist capabilities, and company priorities. They will ensure these programs are implemented and maintained in accordance with CMS guidelines and regulations, while also providing clinical account management support. This includes managing the client's clinical program setup and design, responding to client requests, and preparing and analyzing clinical reports. The role requires serving as a subject matter expert for clinical program data to ensure client data files align with program design. Collaboration with Clinical Operations, Product, Quality, and technology teams is essential for developing new covered services and defining requirements. The position also involves evaluating clinical reporting and defining enhancement requirements, participating in national industry meetings, trade shows, and client visits, and providing clinical support in sales discussions. The Clinical Program Manager will also answer clinical questions from product SMEs.

Requirements

Proficient in Microsoft Office products
Strong organizational and time management skills
Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
Excellent communication and interpersonal skills
Highly organized
Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
Solution-oriented
Excellent time management skills
Prioritization skills and goal setting
Adaptable to learn new processes, concepts, and skills
Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
1 year minimum work experience
Pharmacy Degree (BS or PharmD)
Active pharmacist license in good standing with a state board of pharmacy

Nice To Haves

Experience with MTM

Responsibilities

Design and implement new clinical programs that align with client requests, network pharmacist capabilities, and company priorities
Implement and maintain clinical programs in accordance with CMS guidelines and regulations
Provide clinical account management support to clients
Manage the clients’ clinical program setup and design
Respond to client requests related to executing clinical initiatives
Prepare and analyze clinical reports for assigned client accounts
Serve as clinical program data subject matter expert/coordinator to ensure client data files align with clinical program design
Collaborate with Clinical Operations, Product, Quality, and technology to develop new covered services and define requirements in alignment with clients’ expectations
Continually evaluate clinical reporting and define requirements for enhancements, as needed
Participate in national industry meetings, trade shows, and client visits, as needed
Provide clinical support in sales discussions with prospective clients
Answer clinical questions from the Network Support Senior Clinical Program Manager product SMEs in various product areas

Benefits

Medical, Dental and Vision Plans
Voluntary Benefits
HSA & FSA
Fertility & Family Planning Benefits
Paid Parental Leave
Adoption Assistance Program
Employee Resource Groups
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
Corporate Wellness Program
401k Employer Match & Roth Option Available – immediate eligibility