Clinical Program Manager - Pharmacist

OUTCOMES OPERATING INC • Kansas City, MO

7d • Hybrid

About The Position

This role involves managing the design and configuration of clinical programs, serving as a liaison for both internal and external stakeholders, and overseeing the generation and identification of clinical opportunities for assigned clients' clinical programs. The ideal candidate will be a Pharmacist responsible for designing and implementing new clinical programs that align with client needs, network pharmacist capabilities, and company objectives. This includes ensuring programs comply with CMS guidelines, providing clinical account management, and managing the setup and design of client programs. The role also requires responding to client requests, preparing and analyzing clinical reports, and acting as a subject matter expert for clinical program data to ensure client data files are consistent with program design. Collaboration with Clinical Operations, Product, Quality, and technology teams is essential for developing new services and defining requirements. Continuous evaluation and enhancement of clinical reporting are also key responsibilities. The position may involve participation in national industry meetings, trade shows, and client visits, as well as providing clinical support in sales discussions and answering clinical questions.

Requirements

• Proficient in Microsoft Office products
• Strong organizational and time management skills
• Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
• Excellent communication and interpersonal skills
• Highly organized
• Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
• Solution-oriented
• Excellent time management skills
• Prioritization skills and goal setting
• Adaptable to learn new processes, concepts, and skills
• Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
• Pharmacy Degree (BS or PharmD)
• Active pharmacist license in good standing with a state board of pharmacy
• 1 year of minimum work experience

Nice To Haves

• Experience with MTM

Responsibilities

• Design and implement new clinical programs that align with client requests, network pharmacist capabilities, and company priorities
• Implement and maintain clinical programs in accordance with CMS guidelines and regulations
• Provide clinical account management support to clients
• Manage the clients’ clinical program setup and design
• Respond to client requests related to executing clinical initiatives
• Prepare and analyze clinical reports for assigned client accounts
• Serve as clinical program data subject matter expert/coordinator to ensure client data files align with clinical program design
• Collaborate with Clinical Operations, Product, Quality, and technology to develop new covered services and define requirements in alignment with clients’ expectations
• Continually evaluate clinical reporting and define requirements for enhancements, as needed
• Participate in national industry meetings, trade shows, and client visits, as needed
• Provide clinical support in sales discussions with prospective clients
• Answer clinical questions from the Network Support Senior Clinical Program Manager product SMEs in various product areas

Benefits

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401k Employer Match & Roth Option Available – immediate eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level