About The Position

Clinical Program Assistant (On-Call) Join a Team That Cares Compass Health is seeking a Clinical Program Assistant to support our Adult Intensive Teams located in Everett and Mount Vernon. If you're organized, professional, and thrive in a collaborative environment where every task supports client care, we’d love to meet you. You’ll play a key administrative role by supporting clinical and medical staff while helping ensure that our clients receive compassionate, well-coordinated care.

Requirements

  • High School Diploma or equivalent
  • Experience in medical, mental health, or social services preferred
  • Strong clerical and administrative skills
  • Proficiency with Electronic Medical Records and Microsoft Office
  • Exceptional communication, multitasking, and problem-solving
  • Ability to work respectfully and calmly in high-pressure situations
  • Positive, solution-focused attitude
  • Ability to pass a background check

Nice To Haves

  • AA or BA preferred

Responsibilities

  • Triage phone calls and greet clients in a friendly, professional manner
  • Prepare reports, track service data, and maintain records
  • Schedule meetings, prepare intake materials, and assist with correspondence
  • Provide front desk coverage and assist with de-escalation when needed
  • Ensure compliance with HIPAA and agency standards
  • Support all office programs with general clerical tasks

Benefits

  • culture of growth, learning, balance, and belonging
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