Pod Optimizer

ALASKA HEART INSTITUTE•Anchorage, AK

1d•$23 - $27•Onsite

About The Position

The Clinical Pod Optimizer is a member of the health care delivery team who performs delegated clinical and administrative procedures within the supervising provider’s scope of practice, consistent with the employee’s education, training, and experience. Duties do not constitute the practice of medicine. The position works in a busy office environment and has frequent contact with employees, patients, physicians, and outside agencies. Occasional evening or weekend work may be required. The role reports to the Anchorage Operations Manager and does not supervise others. The position supports clinic operations and patient care by coordinating imaging and provider follow-up appointments, explaining imaging procedures, tracking patient and provider schedules, handling patient records and reports, maintaining supplies and equipment, and assisting with medication-closet upkeep. It also involves telephone screening, patient education, participation in meetings and professional development, and maintaining patient confidentiality. Responsibilities and working conditions may change as organizational needs evolve.

Requirements

Knowledge of medical examination, diagnostic, and treatment-room procedures.
Knowledge of medical equipment and instruments used to administer patient care.
Knowledge of AHI policies and procedures, including common safety hazards and precautions for establishing a safe work environment.
Knowledge of basic cardiac rhythm recognition and basic pharmacology.
Knowledge of computer systems, AHI programs, and applications.
Skill in maintaining patient records and recording test results.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Skill in educating patients about a variety of cardiology issues and medications.
Ability to maintain quality-control standards.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and multitask, performing tasks within assigned time frames.
Ability to adjust to shifting priorities, stay organized in a changing environment, remain focused during stressful or difficult situations, and be comfortable with ambiguity.
Ability to work independently.
Ability to lift and carry up to 50 pounds.
Ability to meet the employer’s professional, helpful, friendly, and cooperative interaction standards for patients, visitors, physician offices, hospitals or agencies, and coworkers.

Nice To Haves

Graduate of an accredited Medical Assistant program with current credentials.
Cardiology experience.
Certification from the American Association of Medical Assistants.
Current CPR certification.

Responsibilities

Schedule patients for imaging and provider follow-up appointments.
Explain imaging procedures to patients.
Track patients and provider schedules to help ensure the clinic runs smoothly.
Recall patients to ensure they are scheduled for follow-up visits.
Screen telephone calls for referral to a nurse or physician.
Prepare and maintain supplies and equipment for treatments.
Maintain drug closets and dispose of expired medications.
Assist with maintaining patient files, records, and other information.
Fax reports to referring clinics and log incoming and outgoing reports.
Attend clinical staff meetings.
Participate in in-service meetings, professional development, and committees as requested.
Maintain patient confidentiality.
Perform other duties as assigned.