Clinical Pharmacy Technician - HIMG Neurology and Gastroenterology

Marshall Health • Huntington, WV

50d

About The Position

This role serves as a vital link between HIMG clinics and Marshall Health Network pharmacies, focusing on managing prior authorizations, navigating patient assistance programs, and ensuring patients have access to their medications, particularly high-cost and specialty therapies. The Clinical Pharmacy Technician will handle operational workflows, communicate with patients regarding medication access, and track key performance metrics for pharmacy leadership.

Requirements

• Must hold current National Certification or equivalent.
• Minimum 2 years’ experience in clinical patient care management preferred.
• Specialty Medication experience a plus.
• Retail pharmacy experience preferred.

Nice To Haves

• Clinical patient care management experience
• Specialty Medication experience
• Retail pharmacy experience

Responsibilities

• Complete new and renewal prior authorizations, gather clinical documentation, submit payer forms, monitor determinations, and support appeal preparation.
• Screen for and assist patients with patient-assistance programs, copay support, foundation assistance, and internal resources.
• Serve as the primary operational link between HIMG clinics and Marshall Health Network pharmacies, confirming prescription receipt, resolving missing information, and coordinating payer-required routing.
• Prioritize high-cost therapies, including biologics and specialty agents, and other medications with significant prior-authorization, specialty-pharmacy, or affordability requirements.
• Provide non-clinical updates to patients regarding authorization status, required documents, pharmacy routing, assistance-program status, and next steps.
• Track volume, approval rate, turnaround time, patient-assistance activity, estimated patient savings, internal capture, leakage reasons, abandoned prescriptions, and time to first fill.
• Provide routine reports to Ambulatory Clinical Pharmacy leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed