Clinical Patient Liaison - Clarkston Medical Group

McLaren Health Care • Clarkston, MI

7d

About The Position

Perform administrative and certain clinical duties under the direction of the Chief Nursing Officer(s).

Requirements

• High School Diploma or GED
• Minimum of two (2) years of medical office/hospital setting experience
• Self-starter with excellent interpersonal communication and problem-solving skills

Nice To Haves

• Medical Assistant Certification

Responsibilities

• Authorize drug refills and provide prescription information to pharmacies
• Assist nurses and medical assistants to ensure quality care and measures are provided to patients
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, PA’s, and denial appeals
• Receive and route messages or documents, such as laboratory results, to appropriate staff or patients
• Explain medications, diets, or providers' instructions to patients
• Compile and record medical charts, reports, or correspondence
• Transmit correspondence or medical records by mail, e-mail, or fax
• Performing day-to-day administrative tasks such as scanning, scheduling, placing orders per the providers request, maintaining information files and processing paperwork, such as, sports physicals, health appraisals, FMLA, and disability forms
• Entering, and maintaining information in written or electronic form related to patient care
• Patient and bucket follow-up
• Monthly completion of compliance training
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED