Clinical Partnership Coordinator
About The Position
The Clinical Partnership Coordinator is a field-based position that combines clinical support with facility relationship management to help deliver exceptional specialty care throughout Skilled Nursing and Long-Term Care communities. Reporting to Business Development and working in partnership with Clinical Operations, this role serves as the face of Alteas Health within assigned facilities. The Clinical Partnership Coordinator supports the success of Alteas Health’s PRIME and Principal Care Management (PCM) programs by conducting spirometry testing, coordinating eligible patient enrollments, maintaining strong facility partnerships, and promoting operational excellence through consistent communication and follow-through. The position primarily covers the Columbus area, with travel to Cincinnati and/or Cleveland expected approximately every other week. This position is ideal for a healthcare professional who enjoys working independently, building lasting relationships, traveling within an assigned territory, and making a meaningful impact on patient outcomes and client satisfaction.
Requirements
- High School Diploma or equivalent.
- Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or Medical Assistant (MA) certification.
- Current BLS certification or ability to obtain within company-established timeframes.
- Minimum two (2) years of Medical Assistant, clinical support, or comparable healthcare experience.
- Valid driver's license, reliable transportation, and the ability to travel daily throughout an assigned territory.
- Strong organizational, communication, and relationship-building skills.
Nice To Haves
- Spirometry testing experience.
- Pulmonology, Cardiology, or Internal Medicine experience.
- Experience with Principal Care Management (PCM), Chronic Care Management (CCM), or other value-based care programs.
- Experience participating in QAPI or quality improvement initiatives
Responsibilities
- Conduct spirometry testing in accordance with company protocols, provider orders, and quality standards.
- Prepare patients for spirometry testing while ensuring accurate testing conditions and quality results.
- Support the success of Alteas Health's PRIME program through routine clinical program coordination and facility engagement.
- Identify eligible patients and coordinate Principal Care Management (PCM) enrollments.
- Educate patients and facility staff regarding PRIME and PCM services and program expectations.
- Coordinate PRIME clinic schedules with providers and facility staff to maximize participation and operational efficiency.
- Maintain accurate documentation of spirometry testing, PCM enrollments, facility visits, and clinical program activities.
- Serve as the primary operational representative of Alteas Health within assigned partner facilities.
- Develop strong working relationships with Administrators, Directors of Nursing, providers, Social Services, Therapy departments, and facility leadership.
- Participate in QAPI meetings, implementation activities, and other client-facing operational meetings.
- Track operational concerns, communicate updates, and ensure timely issue resolution through completion.
- Collaborate with Business Development, Clinical Operations, providers, and internal departments to deliver an exceptional client experience.
- Support additional organizational initiatives and special projects as assigned.
Benefits
- Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Voluntary Supplemental Insurance Options
- 401(k) Retirement Savings Plan
- Paid Time Off and Paid Holidays
- Continuing Education and Professional Development Opportunities
- Mileage reimbursement for approved business travel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
