Clinical Outreach Navigator

Eliot Community Human Services • Boston, MA

1d • Onsite

About The Position

Eliot's Homeless Services Division is seeking a Clinical Outreach Navigator to join our Community Support Team which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in. Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness. The ideal candidate for the Clinical Outreach Navigator is a master's-level professional with a strong commitment to mental health recovery and a background in working with adults experiencing severe mental illness or homelessness. This individual excels at building supportive relationships, is skilled in providing community-based care and collaborating effectively with a multidisciplinary team. They will provide direct clinical support, crisis response, and harm reduction counseling.

Requirements

• Master’s degree in related fields
• Experience working with adults with severe and persistent mental illness or homelessness.
• Ability to provide flexible services that are community based and focused on team work.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Provides direct clinical support to assigned individuals including the provision of harm reduction counseling/education and appropriate supplies to mitigate risk of overdose
• Provides weekly clinical support to program staff and clients.
• Consult with multidisciplinary team to support identified clients with complex behavioral health profiles, substance use disorders, and complex medical illnesses with appropriate resources and strategic interventions.
• Support team in all aspects of housing placement, transition and orientation
• Responds to crisis/high risk situations collaboratively with leadership and field personnel
• Establish and maintain collaborative relationships with outside agencies.
• Meet with high risk clients on the street within BOS team, in treatment programs, hospitals and houses of correction in order to assess, establish and maintain continuity of care.

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level