Clinical Operations Strategy Lead
About The Position
The Lead, Primary Care Strategy partners with Primary Care Organization (PCO) and CenterWell leadership to help shape PCO's strategic direction and translate strategy into measurable business results. You will solve complex business problems, evaluate strategic opportunities, and develop recommendations that inform executive decision-making. You will apply strategic analysis, business and financial acumen, and executive-level synthesis to support some of PCO's highest-priority initiatives. You will work across a diverse portfolio of enterprise and business-specific priorities, structure ambiguous problems, develop analytical approaches, synthesize recommendations, and drive alignment with senior leaders. You will report to the Associate VP, PCO Strategy. Lead structured problem-solving and hypothesis-driven analyses to support PCO priorities, using financial modeling, qualitative insights, and market research. Summarize complex information into executive-ready presentations and recommendations that inform leadership and Board decision-making. Lead evaluation of strategic opportunities, feasibility, risks, and implementation considerations to support business priorities. Own priority workstreams, including workplans, interdependencies, milestones, stakeholder alignment, and risk identification to support successful execution. Facilitate cross-functional engagement through working sessions, stakeholder alignment activities, and decision-support efforts that advance strategy development and enable coordinated execution across PCO. Develop business cases, value analyses, KPI frameworks, and leadership updates that communicate progress, risks, and strategic implications.
Requirements
- Bachelor's degree in business, finance, economics, healthcare administration, or a related field.
- 3+ years of experience with a management consulting firm and/or 4+ years in a strategic role requiring core consulting skills, with evidence of increasing responsibility.
- Experience structuring and solving complex business problems using quantitative and qualitative analysis.
- Experience conducting financial modeling, interpreting operational and financial data, and developing business cases.
- Experience translating strategy into actionable plans and driving cross-functional execution through influence and stakeholder management.
- Experience creating polished, executive-level presentations and deliverables that communicate complex concepts with clarity.
- Can work EST hours.
Nice To Haves
- Prior healthcare industry experience, preferably within healthcare services or care delivery organizations
- Experience working in a highly matrixed, multi‑business‑unit organization
- Demonstrated initiative, adaptability, and ability to manage multiple priorities in a dynamic environment
- Strong interpersonal and collaboration skills, with the ability to work effectively across segments and functions
- Commitment to improving patient experience and outcomes
Responsibilities
- Lead structured problem-solving and hypothesis-driven analyses to support PCO priorities, using financial modeling, qualitative insights, and market research.
- Summarize complex information into executive-ready presentations and recommendations that inform leadership and Board decision-making.
- Lead evaluation of strategic opportunities, feasibility, risks, and implementation considerations to support business priorities.
- Own priority workstreams, including workplans, interdependencies, milestones, stakeholder alignment, and risk identification to support successful execution.
- Facilitate cross-functional engagement through working sessions, stakeholder alignment activities, and decision-support efforts that advance strategy development and enable coordinated execution across PCO.
- Develop business cases, value analyses, KPI frameworks, and leadership updates that communicate progress, risks, and strategic implications.
Benefits
- medical
- dental
- vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
