Clinical Operations Manager

Newport Healthcare • Silver Firs, WA

19h

About The Position

The Clinical Operations Manager works in collaboration with the Operations Manager and other team members to oversee treatment services for an assigned program and ensure delivery of high-quality patient care. The role partners with clinical and operations teams to help create a safe, responsive, and healing environment where staff can thrive and patients feel supported. The manager supports the client and family experience and patient outcomes through consistent communication and attention to family needs, while fostering accountability and excellence through regulatory, licensing, and safety compliance. The role also becomes certified as a CPI (Crisis Prevention Institute) Trainer within the first 30 days and then leads and reinforces CPI and de-escalation training across assigned teams. Compensation is $92,204–$124,712 per year, based on education and experience.

Requirements

• Master’s degree in counseling, psychology, social work, or a related field, or enrollment in a doctorate program from an accredited or state-approved graduate school (required).
• Board registration (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate status in the state where services are provided (required).
• Compassionate and clear leadership style, with the ability to support staff development and address problems quickly and effectively.
• Clinical style aligned with Newport Healthcare’s multidisciplinary, whole-person approach, prioritizing cultural sensitivity and a patient-first mindset.

Nice To Haves

• Licensed, or able to transfer a license, in Marriage Family Therapy, Counseling, Social Work, or Clinical Psychology in the state where services are provided.
• At least two years of relevant clinical experience with adolescents, young adults, and families with mental health, substance use, or co-occurring diagnoses, including one year in a residential treatment setting.
• At least two years of experience in a supervisory or management role.

Responsibilities

• Hire, train, and schedule clinical and direct care staff.
• Develop and implement a clinical program schedule that provides patients with a structured therapeutic experience.
• Support the client and family experience and successful patient outcomes through consistent communication and attention to family needs.
• Ensure compliance with regulatory, licensing, and safety requirements.
• Lead monthly all-staff meetings and facilitate treatment team and clinical supervision meetings.
• Become certified as a CPI (Crisis Prevention Institute) Trainer within the first 30 days, then lead and reinforce CPI and de-escalation training across assigned teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager