Clinical Operations Lead

Convergent Research • San Francisco, CA

3d

About The Position

Arbor Neuroscience (formerly Forest Neurotech) is a nonprofit research organization focused on changing brain circuits by design to treat brain disorders like depression and chronic pain. They are developing an experimental platform that includes the Forest 1 ultrasound system for imaging and soon stimulation, along with electrode-based interfaces. The goal is to build models to make neuromodulation predictable. Arbor is a Focused Research Organization within the Convergent Research family and is seeking individuals who will shape its future.

Requirements

• Substantial experience in human clinical research operations.
• Enough scientific training to engage substantively with clinicians and researchers and to step in and help run a study when needed.
• Written and spoken communication skills to explain research to participants and collaborators and to produce final drafts of key documents.
• Organizational and interpersonal skills to keep everyone moving in the same direction, often with no established process to follow.
• Ambition to build clinical infrastructure, not just run it.
• Directness without friction – ability to say what you think, ask when you don't know, and not compete with colleagues.

Nice To Haves

• Advanced training, ideally a PhD in a relevant field.
• Background in neuroscience, neuroimaging, or neuromodulation.
• Experience working with hospitals, academic medical centers, or external clinical research partners.
• Early-stage medical device or biotech experience.
• Familiarity with ICH-GCP, ISO 14155, and FDA medical device requirements.
• Experience with QMS, CTMS, or eTMF systems.
• Experience with AE/SAE reporting, monitoring, CAPAs, and audit readiness.

Responsibilities

• Partner with scientific leadership on clinical strategy, including site selection and partnership alignment.
• Develop and own a recruitment program for a scattered participant pool.
• Qualify and onboard clinical partners.
• Help design at-home study requirements, considering participant experience, logistics, and safety.
• Lead start-up for internal and external studies.
• Own IRB submissions and ongoing interactions.
• Manage participant scheduling, visits, follow-up, payments, and travel.
• Coordinate device deployment, equipment readiness, and study-specific technical support.
• Establish and maintain TMF, document control, clinical SOPs, and personnel training programs.
• Own adverse event tracking and reporting.

Benefits

• Medical, dental, and vision insurance (most plans fully covered for employee and dependents).
• 401(k) with up to 6% match.
• Company-paid life and AD&D insurance, with voluntary supplemental options.
• 15 holidays plus a floating day for your birthday.
• 3 weeks PTO increasing with tenure.
• Separate sick leave.
• Sponsorship for U.S. work authorization considered case by case, with covered legal and government fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior