Clinical Ops Coordinator- Flexible Schedule-Adult Neuro Rehab
About The Position
The Clinical Operations Coordinator bridges clinical support and operational scheduling for adult neurorehabilitation. The role directly supports clients with daily rehabilitation goals while managing staff schedules, training direct care staff, and ensuring client treatment strategies are consistently carried out, with a primary focus on evening and weekend shifts. The coordinator provides direct assistance or supervision with daily living activities, supports rehabilitation exercises and transportation training, monitors clients’ health and behavior, and maintains core care competencies. The role also trains and mentors staff, coordinates onboarding and annual observations, collaborates with clinical and operations teams, and manages staff work grids, client schedules, coverage changes, and transportation resources while adhering to budgeted hours.
Requirements
- High school diploma required.
- Three to five years of healthcare experience with strong administrative and office management skills.
- Advanced proficiency in Microsoft Excel, database entry and management, word processing, and electronic scheduling systems.
- Exceptional time management, organizational, and problem-solving skills.
- Clear communication with multidisciplinary care teams.
- Valid driver’s license with a record of responsible driving.
- Ability to lift up to 50 lbs.
Nice To Haves
- Associate’s or Bachelor’s degree in Healthcare, Human Services, or Business Administration.
- Experience in neurological rehabilitation or residential care.
Responsibilities
- Assist or supervise clients with daily living tasks, hygiene, meal planning and preparation, apartment upkeep, budgeting, pedestrian safety, and recreational or vocational activities.
- Assist clients with physical therapy routines, visual exercises, walking programs, and transportation training according to individual treatment plans.
- Recognize changes in clients’ physical, medical, emotional, cognitive, or behavioral status and report them promptly to the clinical team.
- Support clients through challenging situations, including refusals of activities, strategies, or medication.
- Maintain proficiency in medication administration, safe client transfers, medical procedures, job coaching, and client transportation.
- Train, observe, and mentor facilitators to ensure client strategies and systems are consistently maintained across shifts.
- Coordinate shadowing schedules for new hires and oversee required annual staff observations, such as DPW Medication Observations.
- Collaborate with Lead Facilitators, Clinical Specialists, Site Managers, and therapists to evaluate and implement treatment plans and provide feedback on their effectiveness.
- Build, manage, and modify weekly staff work grids and client activity schedules using Microsoft Excel and internal client information systems.
- Integrate therapist, nursing, RCM, and facilitator schedules to maximize direct care hours while adhering to budgeted hours set by the Operations or Site Manager.
- Verify that client weekly schedules align with staff work grids and routinely check that staff follow their grid assignments.
- Adjust daily staff grids for day and evening shifts in response to call-outs, client appointment changes, or emergency staffing needs.
- Coordinate house and apartment staff, vehicles, and transportation schedules for operational efficiency.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k) plan.
- Short- and long-term disability options.
- Tuition assistance programs.
- Continuing education support.
- Leadership retreats.
- Employee referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
