Clinical Operations Assistant, Ambulatory Social Work

University of Wisconsin Hospitals and Clinics Authority • Middleton, WI

13d • Hybrid

About The Position

Work Schedule: 100% FTE, day shift working Monday – Friday from 8:30 am – 5:00 pm. This is a hybrid position with two days per week at the Administrative Office Building in Middleton, WI and occasionally traveling to other locations for meetings and/or on-site support. Be part of something remarkable Bring your attention to detail and customer service skills to UW Health. We are seeking a Clinical Operations Assistant to: Coordinate projects and initiatives supported by the department, including preparation of reports, researching triaging requests and referrals, updating workflows and policies, procedures, manuals, and administrative tools Provide administrative support for the following initiatives, supported by Care Continuum Teams: Patient support funds Advance care planning Social determinants of health Other projects/programs as needed Aide in the organization and review of incoming requests/referrals and provide timely feedback to ensure departmental staff are able to respond to the needs of patients and families

Requirements

• High School Diploma or equivalent
• 1 year of experience in an administrative support role

Nice To Haves

• Associate's Degree in Business Administration, Healthcare or related field
• 3 years of experience in an administrative support function
• Previous experience in a health care setting

Responsibilities

• Coordinate projects and initiatives supported by the department, including preparation of reports, researching triaging requests and referrals, updating workflows and policies, procedures, manuals, and administrative tools
• Provide administrative support for the following initiatives, supported by Care Continuum Teams: Patient support funds Advance care planning Social determinants of health Other projects/programs as needed
• Aide in the organization and review of incoming requests/referrals and provide timely feedback to ensure departmental staff are able to respond to the needs of patients and families

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility
• the opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED