Clinical Operations Analyst

Liberty Dental Plan Careers • , OK

1d • $75,000 - $88,000 • Remote

About The Position

Liberty Dental Plan is seeking a highly analytical, collaborative, and solutions-oriented Clinical Operations Analyst to help optimize clinical operations, improve workflows, and support strategic decision-making. This role offers the opportunity to work closely with clinical leaders and cross-functional partners to enhance operational performance through data insights, process improvement, and project coordination. The Clinical Operations Analyst plays a critical role in supporting and enhancing clinical operations by analyzing data, coordinating initiatives, improving processes, and facilitating communication across teams. This position partners closely with clinicians, operational leaders, and cross-functional departments to identify opportunities for improvement, support strategic initiatives, and provide leadership with meaningful insights that drive business decisions. This is a full-time remote position.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience.
• Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment.
• Knowledge of State Medicaid programs.
• Strong analytical skills with the ability to interpret data and identify trends, opportunities, and areas for improvement.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to exercise independent judgment and influence stakeholders without direct authority.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
• Strong critical thinking and problem-solving abilities.

Nice To Haves

• Dental industry experience.
• Knowledge of CDT dental procedure codes.
• Experience creating presentations for executive and senior leadership audiences.
• Project management experience.
• Experience supporting clinical operations or healthcare process improvement initiatives.

Responsibilities

• Analyze clinical and operational data to identify trends, findings, risks, and opportunities for improvement.
• Develop and deliver routine and ad hoc reports for clinical leadership.
• Track key performance indicators (KPIs) and provide actionable insights that support data-driven decision-making.
• Review data for accuracy and help ensure reporting integrity and reliability.
• Prepare executive-level presentations, project updates, and stakeholder communications.
• Provide recommendations that support organizational and clinical objectives.
• Evaluate clinical workflows and operational processes to identify efficiency improvements.
• Support implementation of new processes, tools, and operational initiatives.
• Participate in User Acceptance Testing (UAT) and validation activities for clinical system enhancements and implementations.
• Assess system effectiveness and recommend process or workflow improvements.
• Document and maintain standardized procedures, workflows, and best practices.
• Create and update documentation that supports onboarding, training, and operational excellence.
• Coordinate initiatives, monitor progress, and identify potential risks or delays.
• Recommend solutions and mitigation strategies to support successful project outcomes.
• Facilitate meetings, project discussions, and regular stakeholder touchpoints.
• Serve as a liaison between clinical teams and operational leadership.
• Provide consultative support and guidance to clinicians and business partners.
• Foster collaboration across departments to ensure alignment on goals and initiatives.

Benefits

• Competitive pay structure and savings options
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options available for various positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level