Clinical Office Secretary

Trinity Health
Onsite

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Join the MercyOne Genesis Family! We are looking to hire a Clinical Office Secretary! As a Clinical Office Secretary at MercyOne Genesis, you will work independently to complete data entry of physician diagnostic orders, processing of patient registration and scheduling information, and provides results reporting to referring physicians. You will also serve as a patient/family receptionist and provides information for inter and intradepartmental inquiries from patients, family, physicians, and others. This is not a front desk position but a phone position working with patients and physician offices.

Requirements

  • No experience required
  • Comfortable talking on the phone most of the shift

Responsibilities

  • Complete data entry of physician diagnostic orders
  • Process patient registration and scheduling information
  • Provide results reporting to referring physicians
  • Serve as a patient/family receptionist
  • Provide information for inter and intradepartmental inquiries from patients, family, physicians, and others

Benefits

  • Competitive compensation
  • Full benefits package
  • Opportunity for growth throughout the system
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