Clinical Office Coordinator

Trinity Health • Pontiac, MI

10d

About The Position

The Clinical Office Coordinator provides day-to-day administrative and operational support for the Radiation Oncology Department at Trinity Health Oakland Hospital. As the department’s first point of contact for patients, families, visitors, and staff, the coordinator supports a welcoming patient experience and helps ensure smooth department operations. Duties include front desk and reception functions, scheduling and registration, coordination of radiation therapy appointments, billing and accounting support, medical records management, physician and leadership support, and assistance with departmental and Cancer Program quality and service initiatives. The role also maintains departmental information and correspondence, supports supply and equipment needs, and helps track the departmental budget while following hospital policies and patient privacy requirements.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years of administrative support or medical office experience.
• Experience with patient scheduling, medical billing, account reconciliation, or healthcare operations.
• Strong computer skills, including Microsoft Office applications.
• Excellent communication, customer service, organization, and multitasking abilities.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Medical Office Administration or Secretarial certification or training.
• Knowledge of medical terminology and healthcare information systems.

Responsibilities

• Welcome and assist patients, visitors, and staff with professionalism and compassion.
• Manage front desk operations, scheduling, registration, and telephone communications.
• Coordinate radiation therapy appointments and patient-related administrative processes.
• Support billing, charge capture, reconciliation, and medical records management.
• Maintain departmental databases, reports, calendars, meeting schedules, and correspondence.
• Assist physicians and leadership with administrative projects and daily operations.
• Order supplies, coordinate equipment maintenance, and support departmental budget tracking.
• Ensure confidentiality and compliance with hospital policies and patient privacy requirements.
• Gather and input data for reports and support departmental and Cancer Program quality and service initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED