The Clinical Nurse Navigator I is a registered nurse responsible for coordinating care across the continuum for patients with complex, integration-sensitive diagnoses. The role serves as a patient advocate, coordinating care with physicians from diagnosis or admission through discharge or end of life. The navigator educates patients and their families or significant others about the healthcare experience and implements, coordinates, monitors, and evaluates care options, services, and resources. The navigator connects patients and families with appropriate resources, seeks ways to enhance the clinical and service experience, and works to provide an exceptional patient experience. The role also supports quality improvement initiatives by gathering, tracking, and researching quality metrics, and monitors outcomes such as patient satisfaction, treatment-regimen compliance, and loyalty. The navigator interacts with department nurses and may orient and train incoming Clinical Nurses and Patient Care Assistants. Other duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed