Clinical Nurse Manager for UVA Health Physicians Group--Clinical Practice Group (CPG)

University of Virginia•Charlottesville, VA

7d•$84,365 - $134,992

About The Position

The Clinical Nurse Manager for UVA Health Physicians Group’s Clinical Practice Group (CPG) supports clinical operations by implementing standardized workflows, systems, and processes that improve patient care, clinical best practices, regulatory compliance, provider access, and efficiency across the Health System. The role ensures clinical support teams meet or exceed performance standards for patient care, orientation and training, and coordination of clinical services supporting providers and care teams. The manager oversees network-level clinical team members, including clinical float and educational teams. As a contributing member of the Senior Leadership Team, the Clinical Nurse Manager provides clinical expertise, best practices, and strategic insight to integrate clinical operations and access management and support coordinated, patient-centered care across the continuum. This position reports to the Ambulatory Director of Operations. The role travels as needed to CPG locations and within the UVA Health system.

Requirements

Bachelor of Science in Nursing required.
At least 3 years of relevant experience required.

Nice To Haves

Management experience in an ambulatory environment preferred.
Licensed to practice as a Registered Nurse in the Commonwealth of Virginia preferred.

Responsibilities

Collaborate with clinic leadership to advise and mentor clinical support teams, supporting high-quality, safe, and efficient patient care across clinics and service lines.
Work with clinic leadership to monitor clinical staff and care-team performance and ensure compliance with clinical standards, regulatory requirements, and organizational expectations.
Collaborate with providers, clinic managers, and operational leaders to optimize workflows supporting care coordination, timely access, and provider efficiency.
Oversee patient-care preparation, clinical documentation, referrals, diagnostic testing coordination, and follow-up processes to support continuity and quality of care.
Lead and collaborate with clinic leadership on vaccine ordering, handling, storage, administration, and returns.
Develop and maintain CPG clinical onboarding and training tools, participate in clinical staff onboarding and training, and regularly participate in Health System Clinical Orientation.
Collaborate with clinic leadership on staff development, ongoing education, competency validation, and adherence to evidence-based practices.
Serve as a liaison among clinical staff, providers, operational leadership, and Health System departments to support communication and alignment of clinical initiatives.
Support implementation and optimization of clinical workflows in Epic, collaborating with informatics and operational teams to improve documentation, care coordination, and efficiency.
Work with Revenue Cycle and operational leadership to ensure clinical documentation and workflows support accurate coding, billing, and regulatory compliance.
Create and maintain CPG ambulatory clinical protocols and patient instructions with CPG Medical Directors to support standardized, evidence-based care and practice within scope and at the top of license.
Identify patient-care delivery barriers and partner with interdisciplinary teams on solutions to improve clinical, operational, and fiscal performance.
Participate in quality-improvement initiatives, performance monitoring, and reporting related to patient safety, patient experience, and clinical outcomes.
Travel as needed to CPG locations and within the UVA Health system to support clinic operations, attend meetings, and provide network leadership support.
Represent CPG in UVA Health system meetings and initiatives related to clinical operations, care coordination, and quality improvement.
Maintain awareness of clinical policies, procedures, and system-wide updates; ensure dissemination and compliance within clinical teams.
Manage daily operations and personnel, and provide leadership oversight for the network-level Clinical Float and Educational teams.
Assume responsibility for professional growth and development.
Perform other duties as assigned to support clinical operations and organizational priorities.