Clinical Nurse Manager

Mount Sinai Medical Center•Miami Beach, FL

1d•Onsite

About The Position

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Requirements

Licensure as a Registered Nurse in the State of Florida is required.
BLS/ACLS required.
If in cost center NURSING- 6 DE HMT SOUTH RN is required to obtain Non-Violent Crisis Intervention Certificate within 90 days of employment.

Nice To Haves

Bachelor's Degree in Nursing is preferred.
Nursing leadership experience preferred.

Responsibilities

Plans, organizes, and directs activities of all unit staff available on the shift.
Leads during complex/stressful situations, ensuring timely and appropriate actions and follow-up on the effectiveness of the solution.
Maintains a cooperative relationship among health care teams by communicating relevant and timely information.
Performs Daily Dialogues on a consistent and reliable basis.
Timely prepares and communicates the Unit's monthly schedule, balancing patient acuity, census, staff skills, experience, availability and special requests to minimize overtime use and to meet budgetary needs.
Identifies staffing patterns to cover the unit's needs around the clock and performs daily adjustments to schedule and proactively calls team members if the Operation needs help.
Verifies and updates payroll system on a daily basis and troubleshoots with Director and pending issues.
Actively participates in the Weekly Dialogue, contributing ideas and following up on assigned tasks.
Executes all Process Confirmations scheduled for the shift, providing immediate feedback to employees, updating tracking tools, and adding comments.
Timely reports incidents and discusses with Director opportunities and solutions to prevent incidents from reoccurring.
Ensures all Nurses have appropriate licenses/accreditations, keeping track and anticipating due dates.
Provides Director input about recruitment and team development needs.
Interviews potential candidates and ensures qualified "Preceptors" are able to meet, talk and provide feedback on candidates' potential.
Ensures new employee onboarding is effective and that they feel welcomed and appreciated from their very first day at work.
Continuously develops a strong and reliable nursing team by motivating, coaching, evaluating, counseling (PIP), and disciplining employees.
Continuously monitors team members' performance and conducts appraisal meetings twice a year.
Reinforces desired behaviors and defines action plans to correct/improve opportunity areas.
Provides continuous and effective coaching to the team to ensure employees feel appreciated, are developing their skills, and have a sponsor for career path decisions.
Provides clinical and operational training to new and existing employees.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Ensures correct operation and availability of medical and administrative equipment by tracking equipment inventories and location.
Ensures preventative maintenance has been performed according to schedule and troubleshoots malfunctions with the proper department.
Helps evaluate new equipment.
Troubleshoots nursing supplies inventory shortages to maintain operation running during the shift.
Keeps updated on System knowledge, understanding data entry, maintenance, and reporting processes.
Ensures high quality, cost-effective healthcare by enforcing compliance of safety, clinical/operational processes, procedures, and policies, state board of nursing and state nurse practice act requirements, and other governing agency regulations.
Enforces infection-control policies and protocols, medication administration, storage procedures, and controlled substance regulations.
Enforces compliance of HR Personnel policies, procedures, and proactively works to reinforce Service Keys and desired behaviors.
Provides Director with feedback, insights, and opportunities obtained during Process Confirmations.
Ensures proper "Patient Care Services Documentation" by auditing patient/department records.
Maintains strict patient confidential information processing according to HIPAA regulations.
Continuously obtains updated information about the Key Performance Indicators chosen by leadership for the unit (Clinical and Experience KPI's).
For each Key Performance Indicator, memorizes Unit goals set by Nursing Leadership.
Analyzes gap between Performance Outcomes vs. standards and makes observations/recommendations to Director.
Communicates to the Team, during every Daily Dialogue, the Unit's current results, gaps vs. objective, and action plans (if any) to improve.
Requests feedback and ideas from the team on how to improve the metric.
Promotes a healthy work environment by facilitating open communication, teamwork, and constantly celebrating team achievements.
Continuously recognizes individuals for observed desired behaviors and communicates to Director and Team during the Daily Dialogue.
Acts as main communication liaison with other departments and coordinates inter-departmental problem troubleshooting.
Ensures facilities are constantly clean and well maintained.
Works with Engineering and Environmental Services (EVS) to resolve all issues.
Continuously communicates to the Team, during Daily Dialogue, the Unit's cost compliance (Overtime, materials usage/waste, etc.).
Supports MSMC's Performance Improvement Program to increase patient/family, physician, and employee satisfaction by monitoring & analyzing performance indicators, identifying improvement opportunities, understanding root causes, discussing/defining potential solutions, bringing them to the weekly Dialogue, and implementing new concepts/cross-organizational initiatives and making changes with minimal inconvenience to patients, physicians, and employees.
Makes an emotional connection with all patients during rounds by taking the necessary time to listen, "repeating back" to ensure understanding of patient's needs and emotions ("Most Important Thing"), and by answering any questions or requests.
Educates and counsels patient, friends, and family to reinforce their understanding of disease, medications, plan of care, and self-care skills.
Talks in a clear, unhurried manner and reinforces Key Words and Questions relevant to the HCAHPS Survey.
Provides 2nd troubleshooting level by immediately resolving patient needs troubleshooting with a multidisciplinary team approach.