CNM

Healogics•New Albany, IN

About The Position

The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) coordinates clinical activities at a Wound Care Center. Responsibilities may include patient assessment, care planning and implementation, and clinical quality improvement. The role works with the Program Director and Medical Director to meet program objectives and support optimal healing outcomes and patient satisfaction. Clinicians at Healogics Centers must follow Healogics and hospital policies, applicable accreditation requirements, federal and state regulations, and Centers for Medicare and Medicaid Services (CMS) guidelines. The CNM provides clinical oversight, supports staff development, collaborates with health care providers and hospital personnel, and helps coordinate program objectives from clinical and financial perspectives. Depending on center needs and completed training, the role may also support vein care, documentation, and hyperbaric operations.

Requirements

  • Current Registered Nurse (RN) license, maintained throughout employment in the position.
  • Associate’s Degree in Nursing (ADN) minimum.
  • At least one year of experience as an RN.
  • Current Basic Life Support (BLS) certification.
  • Planning, organization, prioritization, and time-management skills.
  • Strong interpersonal, oral, and written communication skills, including presentation skills.
  • Ability to work in a team environment and communicate in lay terms at all levels of the organization.
  • Ability to work on multiple projects simultaneously.
  • Strong customer service and follow-up skills.
  • Strong analytical and quantitative skills.
  • Leadership, team-building, and motivational skills.
  • Research and teaching skills.
  • Change-management and demonstrated problem-solving skills.
  • Working knowledge of systems and applications in hospital and web-based databases.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Two or more years of RN experience.
  • Prior supervisory experience.
  • Wound care certification.
  • Proficiency in Microsoft Suite, including Excel, Word, Outlook, and PowerPoint.

Responsibilities

  • Perform case management responsibilities and, as required, manage a group of patients by completing protocol-based assessments, wound care procedures and treatments, and patient and caregiver education.
  • Organize and prioritize clinical responsibilities and provide clinical oversight to RNs, LPNs/LVNs, CMAs, hyperbaric oxygen technicians, and other clinical staff.
  • Collaborate with health care providers, hospital personnel, Wound Care Center providers, the Program Director, and the Medical Director regarding clinical and patient needs.
  • Review current processes and procedures, identify and implement improvements, and comply with HIPAA, Department of Health, hospital, and Healogics requirements.
  • Support staff development through general in-services, individual instruction, and orientation; recognize staff and provide constructive feedback.
  • Collaborate with the Program Director to coordinate program objectives from budgetary and financial perspectives.
  • When the program provides Vein Care services, coordinate the vein clinic and assist with care as needed after completing Healogics Vein Clinic training.
  • Collaborate with the Program Director and Medical Director to achieve Wound Care Center quality indicators.
  • May function as a Documentation Assistant (scribe) in accordance with Healogics and hospital policies.
  • May perform hyperbaric safety director duties after completing the required training and, following required hyperbaric training, may act as a chamber operator or emergency chamber operator.
  • Provide patient care based on Center staffing needs.
  • Perform other duties as required.
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