RN Clinical Nurse Coordinator (Hybrid) - General Medicine & Geriatrics

Washington University in St Louis • Saint Louis, MO

3d • Hybrid

About The Position

The Clinical Nurse Coordinator serves as an experienced clinical resource within the ambulatory care coordination team, serving as a clinical liaison between physicians, patients, families, pharmacies, and external healthcare facilities to support safe, coordinated, and comprehensive patient care. This hybrid role is responsible for managing patient communication, performing clinical triage, coordinating follow-up care, and supporting providers through timely communication of results, treatment plans, and clinical recommendations within a multidisciplinary care team.

Requirements

• Associate Degree In Nursing Or Diploma In Registered Nursing
• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
• Nursing (2 Years)
• Graduate of an accredited nursing program with two years of nursing experience.
• Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act.
• Basic Life Support Certification or obtains certification within one month of employment. Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.

Nice To Haves

• No additional education unless stated elsewhere in the job posting.
• No additional certification/professional licenses unless stated elsewhere in the job posting.
• No additional work experience unless stated elsewhere in the job posting.
• Clinical Experience
• Clinical Research Coordination
• Clinical Research Management
• Clinical Research Methods
• Clinical Research Operations
• Continuous Learning
• Critical Thinking
• Customer Empathy
• Database Management
• Effective Written Communication
• Electronic Health Records (EHR)
• Epic EHR
• Oral Communications
• Patient Care
• Patient Care Plans
• Prioritization
• Research Oriented
• Spreadsheet Software
• Statistical Analysis Software (SAS)
• Team Collaboration

Responsibilities

• Manage patient communication across telephone and electronic health record systems (including MyChart), performing clinical triage, symptom assessment, scheduling and follow-up coordination, communication of results and provider instructions, and escalation of urgent concerns.
• Coordinate multidisciplinary care across physicians, advanced practice providers, patients, caregivers, pharmacies, specialists, and community resources to ensure continuity of care.
• Process provider-directed clinical workflows, including medication refills, laboratory and diagnostic orders, referrals, and external medical record retrieval and review.
• Complete patient documentation and required forms accurately within the electronic health record (EHR) and facilitate other electronic workflows.
• Provide patient and family education related to treatment plans, medications, preventive care, and chronic disease management, with emphasis on complex geriatric populations.
• Serve as a clinical resource and support to other nursing staff regarding triage decisions, prioritization, and care coordination processes.
• Maintain compliance with HIPAA and organizational policies, participate in quality improvement initiatives, and maintain required clinical competencies and certifications.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree