Clinical Navigator - FT Days | Round Rock Rehab

PAM Health Rehabilitation Hospital of Round Rock•Round Rock, TX

23d

About The Position

The Clinical Navigator serves as the face of the hospital, supporting prospective patients and families by explaining rehabilitation opportunities and helping them understand the support available to achieve their goals. The position cultivates referral relationships, manages an assigned territory, and completes patient assessments. It also makes sales contacts and analyzes referral and admission data from the territory. Working collaboratively with the business development team, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, the Clinical Navigator facilitates referral conversion. The role provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. It develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
At least two years of experience in the designated field of license.

Nice To Haves

A degree in a health-related field from an accredited college or university is preferred.
Prior marketing and/or rehabilitation or LTACH experience is preferred.
Rehabilitation/LTACH and marketing experience is preferred.

Responsibilities

Cultivate referral relationships and manage an assigned territory.
Complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Collaborate with business development team members, including the Admissions Manager and admission staff, nursing, and other internal and external staff to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits, including EPO, HDHP, and HSA options, prescription coverage, Rx ’n Go, and Teladoc.
Comprehensive dental and vision benefits.
Employee Assistance Program with counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance benefits.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee Bonus Referral Program.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Opportunities for professional growth through the Education Advancement Program.