Clinical Navigator -Marshfield Market FT Days | Wausau Rehab
About The Position
The Clinical Navigator works under the direction of the Director of Business Development and serves as a face of the hospital. The position is based in the Marshfield market area and supports the Wausau rehabilitation market. It cultivates referral relationships, manages an assigned territory, completes patient assessments, makes sales contacts, and analyzes referral and admission data. The Clinical Navigator works collaboratively with business development colleagues, admissions staff, nursing, and other internal and external stakeholders to facilitate referral conversion. The role also provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. Building and maintaining strong relationships with prospective patients, families, physicians, nurses, discharge planners, case managers, and payer representatives is central to the position.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
- At least two years of experience in the designated field of licensure.
Nice To Haves
- A degree in a health-related field from an accredited college or university is preferred.
- Rehabilitation or LTACH experience is preferred.
- Marketing experience is preferred.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments and make sales contacts.
- Analyze referral and admission data from the assigned territory.
- Collaborate with the business development team, Admissions Manager, admission staff, nursing, and other internal and external staff to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.
Benefits
- Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
- Dental and vision benefits.
- Employee Assistance Program, including counseling, legal, and financial services.
- Flexible spending and health savings accounts.
- Life and disability insurance.
- Education and in-service opportunities, including continuing education and tuition assistance.
- Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
- Auto, home, cell phone, and gym membership discounts.
- Personal travel discounts.
- Employee bonus referral program.
- 401(k) plans with discretionary employer match.
- Generous paid benefit time.
- Opportunities for professional growth through the Education Advancement Program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
