Clinical Navigator - FT Days | Texarkana LTACH
About The Position
As a Clinical Navigator at PAM Health, you will be the face of our hospital, meeting patients at their most challenging times. Your role is to share our success and the potential success patients can achieve during their rehabilitation stay, providing them with the confidence and support needed to reach their goals. PAM Health is committed to providing high-quality patient care and outstanding customer service, supported by a dedicated and highly trained staff, aiming to be the most trusted source for post-acute services in every community it serves. Our mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily means working in a collaborative environment with colleagues and leadership, with exposure to various patient care levels. We offer opportunities for professional growth through our Education Advancement Program.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
- Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.
Nice To Haves
- Degree in a health-related field from an accredited college or university preferred.
- Prior marketing and/or rehabilitation/LTACH experience preferred.
Responsibilities
- Cultivates referral relationships, manages assigned territory, and completes patient assessments.
- Makes sales contacts as well as analysis of referral and admission data from assigned territory.
- Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
- Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
- Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.
Benefits
- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
