Clinical Navigator - FT | Texarkana & Shreveport

PAM Health•Shreveport, LA

1d•Onsite

About The Position

As a Clinical Navigator at PAM Health, you will be the face of our hospital, meeting people at their worst times and guiding them towards recovery. You will share our success stories and the potential for success patients can achieve during their rehabilitation stay, providing them with the support needed to reach their goals. This role is crucial in helping patients understand their potential and the support available to assist them in achieving their rehabilitation goals.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

Nice To Haves

Degree in a health-related field from an accredited college or university preferred.
Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

Cultivates referral relationships, manages assigned territory, and completes patient assessments.
Makes sales contacts as well as analysis of referral and admission data from assigned territory.
Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Benefits

Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
Comprehensive dental and vision benefits
Employee Assistance Program, including counseling, legal, and financial service
Flexible spending (FSA) and health savings (HSA) accounts
Life and Disability insurance benefits
Education/In-Service Opportunities including continuing education and tuition assistance
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
Auto, Home, Cell Phone, and Gym Membership discount offerings
Personal Travel Discounts
Employee Bonus Referral Program
401(k) plans and discretionary employer match
Generous Paid Benefit Time