Licensed Practical Nurse – NY license required

Cadence Health

5d•$26 - $30•Remote

About The Position

Cadence is hiring a Clinical Navigator (Licensed Practical Nurse) to provide virtual chronic care support to Medicare patients enrolled in its care programs. Clinical Navigators conduct proactive, patient-centered outreach and follow-through, including structured check-ins, coaching and goal-setting, care coordination to close gaps in care, and addressing barriers such as access to resources, transportation, and medication refills. They document patient interactions in the Cadence platform and work closely with the clinical team to escalate concerns and coordinate next steps so patients feel supported, informed, and engaged in their care. The role focuses on outbound telephonic outreach and one-on-one support for patients with chronic conditions. Clinical Navigators assess patients' health status and readiness to change, provide evidence-based education and coaching, monitor progress and outcomes through regular check-ins and remote monitoring tools, and carry out care delivery tasks according to Cadence policies and protocols under appropriate clinical supervision. The role also involves documenting outcomes and follow-up plans, identifying social and other barriers to care, and coordinating with clinicians and patient support teams using Cadence's platform and other collaboration tools. This is a full-time, fully remote position based in the United States. Standard hours are Monday through Friday, either 8 a.m. to 5 p.m. or 9 a.m. to 6 p.m. Eastern Time. An active compact multi-state LPN/LVN license in the employee's residential state and an active New York LPN/LVN license are required, as is at least five years of clinical experience as a Licensed Practical Nurse. The anticipated pay range is $26 to $30 per hour, with possible incentive compensation.

Requirements

Active compact multi-state LPN/LVN license in the applicant's current residential state.
Active LPN/LVN license in New York.
At least five years of clinical experience as a Licensed Practical Nurse.
Readiness to work remotely, including access to stable high-speed Wi-Fi.
Ability to use AI-assisted clinical tools, such as Gemini, Open Evidence, or comparable platforms, while maintaining human clinical judgment as the primary guide for patient decisions.
Strong patient communication, documentation, follow-through, schedule adherence, and ability to work independently in a remote, fast-paced environment while navigating multiple systems.

Nice To Haves

Fluency in Spanish.
Experience providing patient education and support to people managing chronic conditions.

Responsibilities

Conduct outbound telephone outreach and provide one-on-one coaching and support to patients managing chronic conditions, including type 2 diabetes, hypertension, and cardiovascular disease.
Help patients follow personalized care plans and achieve their goals through education and coaching on behavior modification, nutrition, physical activity, and self-management strategies, using evidence-based methods such as motivational interviewing and SMART goals.
Assess patients' health status, lifestyle behaviors, nutritional habits, and readiness to change.
Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies.
Perform care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision.
Monitor patients' progress, treatment-plan adherence, and health outcomes through regular check-ins and remote monitoring tools.
Document patient interactions, outcomes, and follow-up plans in the Cadence platform.
Identify barriers to care, including social needs, and connect patients with resources or internal support pathways.
Collaborate in real time with clinicians and patient support teams using tools such as the Cadence Platform, Google Workspace, and Slack.
Provide feedback to improve workflows in a fast-moving, change-oriented environment.