Clinical Medical Assistant – Patient Support

Aliso Dermatology • Aliso Viejo, CA

5d

About The Position

Aliso Dermatology is a new and growing dermatology clinic dedicated to delivering exceptional patient care and building strong connections with our community. We're hiring motivated, adaptable, and resourceful Medical Assistants for two roles — Front Desk and Back Desk (Clinical) — to support both the administrative and clinical sides of the practice. Candidates may be considered for either role, or a hybrid position depending on experience and clinic needs.

Front Desk Medical Assistant Focus: patient-facing administrative coordination and the flow of the front office.
Reception & Check-In/Out: Welcome patients, manage the schedule, handle check-in and check-out, and answer phones.
Insurance & Registration: Verify eligibility and benefits, collect registration information, process copays, and manage card-on-file and balance questions.
Records & Referrals: Handle medical records requests, coordinate incoming and outgoing referrals, and keep patient information accurate and organized.
Communication: Send appointment reminders, follow-up messages, and patient-facing notices.
Social Media & Outreach: Support the clinic's digital presence by posting updates, sharing community events, and helping with marketing efforts.

Back Desk (Clinical) Medical Assistant Focus: clinical support, patient flow, and provider assistance in the exam rooms.
Patient Rooming & Flow: Room patients, take vitals and histories, prepare and turn over exam rooms, and keep the clinical day moving on schedule.
Procedure Support: Assist the provider during exams and procedures (biopsies, excisions, injections, cryotherapy), set up and break down trays, and maintain a clean, stocked clinical environment.
Medication Coordination: Support prescriptions, pharmacy communications, and prior authorization processes.
Specimens & Documentation: Label and log specimens, complete pathology paperwork, and document clinical information in the EMR.
Supplies & Compliance: Track and restock clinical supplies, and help maintain infection-control and safety standards.

Requirements

• Prior experience in healthcare, medical assisting, or administrative support preferred — but not required. We're willing to train the right candidate.
• Strong communication and organizational skills.
• Comfort with technology (EMR systems, email, and social media platforms).
• Friendly, professional, and team-oriented attitude.
• Willingness to learn and adapt to new responsibilities as the clinic grows.
• Pre-med and pre-PA students are welcome to apply.

Nice To Haves

• Back Desk applicants: clinical/MA training, externship experience, or a clinical certification is a plus but not required.

Responsibilities

• Welcome patients, manage the schedule, handle check-in and check-out, and answer phones.
• Verify insurance eligibility and benefits, collect registration information, process copays, and manage card-on-file and balance questions.
• Handle medical records requests, coordinate incoming and outgoing referrals, and keep patient information accurate and organized.
• Send appointment reminders, follow-up messages, and patient-facing notices.
• Support the clinic's digital presence by posting updates, sharing community events, and helping with marketing efforts.
• Room patients, take vitals and histories, prepare and turn over exam rooms, and keep the clinical day moving on schedule.
• Assist the provider during exams and procedures (biopsies, excisions, injections, cryotherapy), set up and break down trays, and maintain a clean, stocked clinical environment.
• Support prescriptions, pharmacy communications, and prior authorization processes.
• Label and log specimens, complete pathology paperwork, and document clinical information in the EMR.
• Track and restock clinical supplies, and help maintain infection-control and safety standards.

Benefits

• Opportunity to be part of a new, community-centered dermatology practice from the ground up.
• Exposure to both clinical and administrative aspects of healthcare.
• Collaborative, supportive team environment.
• Growth potential as the clinic expands.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed