Clinical Market Development Specialist (Houston TX)

Medtronic • Houston, TX

4d • Remote

About The Position

Medtronic is seeking a Clinical Market Development Specialist (CMDS) to serve as the clinical expert on the application of its Acute Care & Monitoring division Operating Room portfolio in Adult/Pediatric ICU, Operating Room, and NICU/PICU environments. This hybrid clinical and sales role partners with regional sales teams across an assigned territory to develop clinical advocacy, generate demand for product evaluations, support competitive conversions and complex sales, and promote successful product adoption and improved patient care. The position is remote, but the employee must reside within the territory and drive to multiple accounts. Travel within the assigned region and occasional national travel is approximately 50–75%, including overnight stays.

The specialist leads clinical demonstrations, evaluations, implementation, education, in-servicing, and ongoing customer support for INVOS cerebral/somatic oximetry, BIS EEG brain monitoring, and ARGOS hemodynamic monitoring technologies. The role also develops clinical champions and reference accounts, contributes customer and market insights to internal teams, supports education and sales materials, and participates in projects that strengthen product adoption and the evidence base for Medtronic products.

Requirements

• Bachelor’s degree and at least 2 years of clinical experience as a licensed clinician in an acute care hospital environment; alternatively, an advanced degree with at least 0 years of such clinical experience.
• Must reside within the assigned territory and hold a valid driver’s license.
• Ability to travel approximately 50–75% within the assigned region and occasionally nationally, including overnight travel.
• For bachelor’s degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Unrestricted U.S. work authorization at hire and throughout employment is required for roles below Principal level.
• Strong analytical ability and skill using business tools such as Salesforce.com, Sales Analytics, and Microsoft Office, including Word, PowerPoint, and Excel.
• Expert-level clinical knowledge of acute care in adult/pediatric ICU, CVICU, OR/CVOR, and/or NICU/PICU, including monitoring applications for critically ill neonates and children and INVOS, BIS, and ARGOS technologies.
• Ability to work effectively in a complex, geographically distributed organization with multiple value streams.
• Results orientation, internal motivation, and ability to manage complex projects to completion.
• Resiliency and a high tolerance for ambiguity.
• Exceptional client interaction skills and ability to build strategic business partnerships.
• Ability to create and deliver customer-focused presentations, education plans, and evaluation plans; public speaking skills.
• Ability to work effectively in both offensive and defensive competitive selling situations.

Nice To Haves

• 2–5 years of total critical-care experience in an acute care hospital, including at least 3 years in ICU, CVICU, OR, CVOR, NICU, or PICU.
• At least 2 years of experience in a team-selling environment.
• Experience as an ICU, OR, or NICU/PICU clinical educator, or in education curriculum development and delivery.
• RN BSN, Advanced Practice Nurse, NNP, DNP, Perfusionist, or RRT background.
• Experience in the healthcare or medical device industry, in clinical education or sales.
• Sales experience or demonstrated strong selling traits.
• Understanding of the markets in which ACM competes.
• Desire and ability to travel overnight by air, ground transportation, and hotel within the assigned territory and nationally for high-profile projects and conferences.

Responsibilities

• Lead clinical and selling activities for INVOS cerebral/somatic oximetry, BIS EEG brain monitoring, and ARGOS hemodynamic monitoring technologies in partnership with regional sales teams.
• Lead and coordinate pre-sale clinical demonstrations and product evaluations, ensuring they follow best practices and communicate relevant clinical value and supporting literature.
• Engage key clinical and business stakeholders, develop advocacy among key opinion leaders, generate evaluation demand, support competitive conversions, and help advance complex sales to closure.
• Lead post-sale implementation, product education, in-servicing, and ongoing support to encourage adoption and utilization.
• Support clinical champions in developing institutional policies and processes that use RMS products to improve patient care.
• Develop territory strategies and business plans using analytical skills and business tools, including Salesforce.com and Sales Analytics.
• Share clinical and market trends, customer needs, best practices, and subject-matter expertise with internal teams, including Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, and R&D.
• Identify and develop key opinion leaders, reference accounts, and potential development partners.
• Assess customer education needs and internal education-delivery processes, and implement improvements as needed.
• Provide expert input on sales and marketing materials, customer presentations, education plans, and evaluation plans.
• Identify clinical research opportunities and potential product additions or acquisitions, and support integration of new portfolio products as applicable.
• Model senior-level clinical leadership, support personal development and feedback, foster teamwork, and work through complex customer issues while maintaining relationships.
• Assess productivity and return on time invested, discuss improvement opportunities with stakeholders, and assist Clinical Directors with zone-level initiatives or programs.
• Maintain professional knowledge through self-development and education; attend relevant trade shows, medical association meetings, and educational symposia.
• Complete special projects and administrative duties in a timely manner.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance or reimbursement
• Well-being program
• Incentive plans, including a Sales Incentive Plan
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level