Clinical Manager-Float

Chapters Health System•Falls Church, VA

5d•$96,104 - $143,041

About The Position

The Clinical Manager is responsible for day-to-day triage and coordination of team activities, including accepting referrals, assuring timely admissions, assigning patients to appropriate team members, and monitoring care as ordered in the interdisciplinary plan of care. The manager conducts interdisciplinary team (IDT) meetings and supervises and supports clinical staff through evaluations and field supervisory visits, while promoting ongoing development of the teams’ clinical skills. The role assures quality care and compliance with state and federal regulations, CHAP accreditation standards, and organizational policies and procedures. The Clinical Manager supervises applicable Case Managers, RNs, LPNs, CNA/HHAs, Therapists, Social Workers, Grief and Bereavement Coordinators, and Chaplains. The role also coordinates clinical staff schedules and patient care services, supports staff development and performance reviews, communicates with physicians and care facilities, and assists the Executive Director with recruitment and hiring activities. The position requires consent to drug and/or alcohol testing after a conditional offer of employment and ongoing compliance with the Drug-Free Workplace Policy. Employees performing services for Florida affiliates are subject to background-screening eligibility verification after a conditional offer and ongoing eligibility checks.

Requirements

At least one year of Hospice/Home Health experience.
At least an RN from an NLN-accredited nursing program.
Licensure from the governing body for the District of Columbia, State of Maryland, and/or Commonwealth of Virginia.
CPR certification.
Consent to drug and/or alcohol testing after a conditional offer of employment and ongoing compliance with the Drug-Free Workplace Policy.

Nice To Haves

A minimum of two years of management experience is preferred.
At least four years of medical surgical and/or oncology experience is preferred.
A BSN is preferred.

Responsibilities

Receive and triage inquiries from the Referral Center, staff, patients, caregivers, referral sources, and the community; assess callers’ needs and develop plans to address them, including providing instruction, dispatching appropriate staff, or contacting a physician.
Ensure interdisciplinary team members have demonstrated the skills and competencies needed to care for assigned patients.
Assist the Executive Director as a liaison between Hospice and other professionals, including the AMD, community physicians, hospitals, nursing homes, and agencies.
Support and strengthen the clinical practice of the team by serving as a role model, mentor, instructor, and resource person.
Maintain professional growth and development, evaluate personal support needs, pursue ongoing education, and keep current with nursing practice.
Participate in quality improvement activities, the QUAPI program, hospice-sponsored in-service training, and approved committees or teams.
Ensure compliance with federal, state, and local laws and regulations, CHAP accreditation standards, Conditions of Participation, standards of care, and organizational policies and procedures.
Communicate with physicians regarding patient condition and hospice expertise; implement physician orders through documentation and communication with staff, patients, caregivers, or facilities, and use appropriate resource services.
Conduct introductory 90-day and annual performance reviews of assigned team members in accordance with organizational policy and timelines.
Ensure licensed practical nurses, nursing assistants, and other care assistants work under the direct supervision of a registered nurse.
Follow all rules and regulations of the facility.
Assign and coordinate daily schedules for clinical staff, including PRN staff, and facilitate day-to-day patient care according to the plan of care and agency productivity standards.
Coordinate interdisciplinary team services, including on-call personnel, with the after-hours department to ensure 24-hour availability of patient care services.
Assist the Executive Director in assessing staffing needs and recruiting, interviewing, and making hiring decisions in collaboration with Human Resources.
Orient new staff to the team following HR and clinical orientations.
Coordinate with Clinical Education staff (CORE) to ensure assigned staff attend and receive education programs.
Coordinate with contract-bed facility staff regarding the hospice plan of care, standing orders, and related matters, and assist with plans to address identified needs.
Collaborate and communicate with facility staff and CNAs regarding patient status and care provided.