Clinical Manager-Float

Capital Caring•Fairview Park, VA

About The Position

The Clinical Manager is responsible for day-to-day triage and coordination of team activities, including accepting referrals, ensuring timely admissions, assigning patients to appropriate team members, and monitoring care according to the interdisciplinary plan of care. The role conducts interdisciplinary team meetings and supervises and supports clinical staff through evaluations and field supervisory visits, while promoting ongoing development of clinical skills. The Clinical Manager ensures quality care and compliance with state and federal regulations, CHAP accreditation standards, Conditions of Participation, and organizational policies and procedures. The position supervises applicable Case Managers, RNs, LPNs, CNAs/HHAs, Therapists, Social Workers, Grief and Bereavement Coordinators, and Chaplains. It also coordinates daily staffing and patient-care services, supports hiring and onboarding, and collaborates with physicians, facilities, community providers, and internal teams. The position requires at least one year of Hospice/Home Health experience, an RN from an NLN-accredited nursing program, licensure from the governing body for the District of Columbia, State of Maryland, and/or Commonwealth of Virginia, and CPR certification. A minimum of two years of management experience and at least four years of medical-surgical and/or oncology experience are preferred; a BSN is also preferred.

Requirements

At least one year of Hospice/Home Health experience.
RN from an NLN-accredited nursing program.
Licensure from the governing body for the District of Columbia, State of Maryland, and/or Commonwealth of Virginia.
CPR certification.

Nice To Haves

A minimum of two years of management experience.
At least four years of medical-surgical and/or oncology experience.
BSN.

Responsibilities

Receive and triage inquiries from the Referral Center, staff, patients, caregivers, referral sources, and the community.
Perform telephone assessments to determine callers’ needs and develop plans to address them, including providing instruction, dispatching staff for patient visits, or contacting a physician.
Ensure interdisciplinary team members have demonstrated the competencies needed to care for assigned patients.
Serve as a liaison between Hospice and other professionals, including the AMD, community physicians, hospitals, nursing homes, and agencies, assisting the Executive Director as needed.
Support and develop the clinical practice of the team by serving as a role model, mentor, instructor, and resource person.
Maintain and improve professional competence through ongoing education, review of current nursing practice, quality improvement activities, QUAPI participation, and hospice in-service training.
Serve on committees or teams as approved by the Executive Director.
Ensure compliance with federal, state, and local laws and regulations, CHAP accreditation standards, Conditions of Participation, standards of care, and organizational policies and procedures.
Communicate with appropriate physicians regarding patient conditions and implement physician orders through documentation and communication with staff, patients, caregivers, or facilities.
Use appropriate resources and services, including ambulance, IV therapy, DME, inpatient facilities, and agencies, to implement orders.
Conduct introductory 90-day and annual performance reviews of assigned team members according to organizational policy and timelines.
Ensure LPNs, nursing assistants, and other care assistants work under the direct supervision of an RN.
Assign and coordinate daily schedules for clinical staff, including PRN staff, and facilitate patient-care services according to the plan of care.
Work with team members to meet agency productivity standards.
Coordinate interdisciplinary team services, including on-call personnel with the after-hours department, to ensure 24-hour availability of patient-care services.
Assist the Executive Director in assessing staffing needs and recruiting, interviewing, and making hiring decisions in collaboration with Human Resources.
Orient new staff to the team after HR and clinical orientations.
Coordinate with Clinical Education staff (CORE) to ensure assigned staff attend and receive education programs.
Coordinate with contract-bed facility staff regarding the hospice plan of care and standing orders.
Collaborate and communicate with facility staff and CNAs regarding patient status and care provided.