Clinical Manager Home Health (RN)

Pinnacle Home Care•Jacksonville, FL

12d•Hybrid

About The Position

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, is seeking a Clinical Manager (RN) to join their award-winning team. This role focuses on delivering high-quality, patient-centered care in patients' homes. The Clinical Manager will be responsible for overseeing care plan execution, monitoring patient episodes, providing field coaching, ensuring documentation accuracy, managing staff performance, contributing to quality improvement initiatives, supporting talent acquisition and onboarding, delivering training, and fostering a positive and compliant work environment. This position is not intended for permanent in-branch staffing or general coverage for shortages, but rather for defined clinical or quality needs.

Requirements

Current RN license (state-specific).
Minimum two years of experience in home health or a related field.
Strong leadership and management skills.
Excellent communication, organizational, and time management skills.
Knowledge of healthcare regulations and home health standards of care.
Proficient in using electronic medical records (EMR) and other healthcare technologies.

Responsibilities

Triage new referrals, confirm required disciplines, align care plans and goals, and update alerts/journal notes.
Track cases through audits and case conferences; be available during operating hours for clinician questions.
Conduct ride-alongs and field coaching as clinically indicated, including for onboarding, performance remediation, or quality improvement initiatives.
Remove barriers to timely notes, enforce SOPs, and ensure OASIS and care plans reflect current status; promote appropriate Telehealth and Patient Portal use.
Hold regular 1:1s with assigned staff and the Clinical Assistant; reinforce standards, issue corrective actions when needed, and support ongoing competency.
Conduct quarterly record reviews; share findings and recommendations to DCS/ADCS; assist in branch QI tasks as directed.
Help screen/interview candidates, recommend hires, and execute onboarding checklists and early-tenure coaching.
Facilitate in-service sessions and education assigned by DCS; track completion and retention of key practices.
Model mission/values; maintain a respectful, compliant environment with patients, colleagues, vendors, and leaders.
Perform additional tasks assigned by the DCS/ADCS/Regional Leadership to meet patient care and operational needs.