Clinical Manager-MSH-12791-001

Mount Sinai Health System • New York, NY

2d • Hybrid

About The Position

The Clinical Manager is responsible for overseeing the continuity of patient care in the ALIGN-CARE Geriatric Surgery Co-Management program. This program focuses on patients aged 65 years or older who are frail, community-based, and considering surgery. The program is expected to start with approximately 50 patients and grow to 200-250 within the second year. Patients will be initially seen in an outpatient setting for assessment of surgical risks and to develop care plans for health optimization prior to surgery. The Clinical Manager will be involved in team-based initial assessments, follow-up tracking, and providing education and counseling pre-hospitalization, peri-operatively, and post-operatively. Post-discharge, the Clinical Manager will follow up with patients via telephone and transitional care management workflows to ensure optimal post-operative care, aiming to reduce unnecessary emergency room returns or hospitalizations. Patients may come from any part of the Mount Sinai Health System, with care provided at both Mount Sinai Hospital and Mount Sinai Morningside. The Clinical Manager will require access to both hospital domains for telephonic, video visits (virtual), and occasional in-person outpatient care. The role reports to the Geriatrician program director, Dr. Stephanie Chow, and collaborates with an interdisciplinary team including an administrative associate, nurse practitioner, care coordinator, and social worker within the Brookdale Department of Geriatric and Palliative Care Medicine. The Clinical Manager will not be expected to have repartees but may work with medical trainees. Key responsibilities include tracking patients throughout the program (Pre-, Peri-, Post-operatively) in a secure database, documenting clinical encounters in EpicCare EMR, providing patient and caregiver instruction and coaching, and communicating with surgical teams and extended care teams as needed. Additionally, the Clinical Manager will oversee the collection, compilation, and analysis of clinical program activity data for performance evaluation, generating biweekly and monthly reports on program progress and performance for stakeholders, and facilitating program growth, research, and development.

Requirements

• BS in a health related profession, i.e. Nursing, PA, Physiology (Masters preferred), with current licensure.
• Nursing or Physicians Assistant experience preferred.
• Current licensure.

Nice To Haves

• MS in Exercise Physiology preferred if the position is utilized in this particular clinical area.

Responsibilities

• Overseeing the continuity of patient care in the ALIGN-CARE Geriatric Surgery Co-Management program.
• Components of team-based initial assessment of patient candidates.
• Follow-up tracking and phone calls for education and counseling pre-hospitalization, peri-operatively, and post-operatively.
• Following discharge from the hospital, follow-up with the patient via telephone and transitional care management workflow for optimal post-operative care.
• Tracking patients throughout the program (Pre-, Peri-, Post-operatively) in a secure patient database.
• Document clinical encounters in EpicCare EMR.
• Providing patient and caregiver instruction and coaching.
• Corresponding with surgical teams and extended care team as needed.
• Overseeing the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence.
• Generating biweekly and monthly reports of program progress and performance, specific to each surgical team and primary care provider.
• Presenting reports to stakeholder and team members as needed to facilitate ALIGN-CARE program growth, research, and development.

Benefits

• Salary range of $95,450.00 - $156,540.63 Annually.
• Actual salaries depend on a variety of factors, including experience, education, and operational need.
• The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level