Clinical Manager

The Care Team Home Health & Hospice•Decatur, IL

23d•Onsite

About The Position

The Care Team Hospice is looking for a Full-Time Clinical Manager (Registered Nurse/RN) in Decatur, Illinois and surrounding areas. We specialize in providing Hospice Care in the home and facilities. If you are looking for a new and exciting opportunity, we encourage you to apply today. A member of the recruiting team will be in contact with you to discuss this opportunity in more detail. At the Care Team we offer: Engaging Company Culture Competitive Compensation and Excellent Benefits Growth from within through training, supportive leadership, and collaboration with the best of the best in your field Independence, Autonomy, and Flexibility! Innovation and industry-leading systems and technology

Requirements

Two years as a Registered Nurse with at least one-year management experience in a home care, hospice or equivalent environment required.
Must be licensed as a registered nurse (RN) in the state where they currently practice, or in accordance with the board of nursing rules for nurse licensure compact for the state where they currently practice.
Must pass a criminal background check & MVR check.
Completed health statement acknowledging ability to perform the duties of the position.
Valid state drivers license.
Must maintain automobile liability insurance as required by law.
Current CPR card.
TB testing per agency policy; (1 or 2 step TB skin test within 12 months of hire & annual TB symptom screening thereafter).
Previous experience in Home Care Home Base (HCHB) is preferred.
Advance computer skills are preferred.
Must be organized, detail oriented, and able to manage multiple projects simultaneously.
Must be able to work independently with minimal supervision and possess the ability to communicate effectively, both in orally and in writing.
Must be a self-starter with the ability to work effectively independently and as a team.
Must possess a high standard of professional ethics.
Must possess a passion for helping patients.
Must have strong ability to maintain a professional and friendly demeanor in a high stress environment with a broad range of individuals and demonstrate a service-oriented attitude.
Must understand the issues related to the delivery of home health care and be able to problem-solve effectively.
Must comply with accepted professional standards and practices.
Maintains the agency's mission, philosophy, and core values.
Ensures compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety and emergency management.
Ensures compliance with policies and procedures regarding infection prevention, control, standard precautions, and infection identification reporting.
Always maintains patient confidentiality, including all HIPAA regulations.
Attends QAPI and management meetings, as appropriate.

Nice To Haves

Graduate of an accredited School of Nursing. Bachelors Degree in Nursing preferred.

Responsibilities

Ensures that the overall coordination of home health and/or hospice services provided to the patient is delivered according to acceptable standards of practice and all company procedures.
Reviews and approves patient information submitted by the licensed professional (LP).
Assists with patient care review meetings (Case Conference and Interdisciplinary Team (IDT)), the review and approval of orders, and provides oversight of patient care.
Responsible for assisting the branch director with day-to-day office and staff management related to patient care.
Assists the branch leadership with ongoing education and training of all branch clinicians to ensure understanding of documentation requirements to meet regulatory standards.
Facilitates the relationship between physicians, referral sources, patients, caregivers, and employees.
Reviews on call coordination notes reports daily.
Communicates with patients and their families to introduce TCT, discuss services to be rendered, and inform them of the potential start of care visit date: follow back up with the sales team member, as needed.
Provides educational material for family and staff on medical diagnoses, provision of care, and psychosocial aspects of chronic illness and disability, and end of life care.
Assists with maintaining provider requirements; work with providers, sales, and clinical staff to resolved issues, as appropriate.
Processes workflow, coordination notes, and administrative tasks timely.
Backs up the intake coordinator to receive and enter referrals from payors, physicians, facilities, and staff; clearly identify who obtained the referral.
Attaches referral paperwork to medical record timely, as needed.
Communicates acceptance of referrals clearly with referral sources, as needed.
Backs up the Patient Service Coordinator (PSC) to reschedule missed and declined visits, and process reassigned and rescheduled requests to ensure timely completion.
Reviews patient schedules and approves schedule changes to ensure clinical skills of assigned staff meet patient requirements.
Follows up on orders, as needed, when medical records is unable to retrieve the unsigned order.
Remains up to date on internal information announcements and ensures TCT policies and procedures, critical pathways, standards of care, and practice guidelines are met.
Provides orientation and in-service training to field and office staff to meet patient needs, particularly with documentation standards, track and document education appropriately.
Assists the Branch Director and administrator during any survey, as directed.
Attends and participates in staff meetings and in-services.
Attends and participates in community education functions.
Addresses action items and rocks to ensure that TCT is able to accomplish their important goals.
Participates in administrative on-call; supports the on-call nurse and provides software management related to processing intake and crucial workflow during off hours.
Conducts continuous quality assessment and performance improvement activities, as assigned.
Completes onsite supervisory visits, as assigned.
Assists with the day-to-day supervisor of branch clinical operations.
May assume a position of leadership when the branch director is out of the office; perform supervisory tasks, such as evaluations and counseling, or make hiring and termination recommendations for branch and field staff, as requested.
Responsible for the referral intake and management process to ensure patients receive assessment visits, scheduled and performed timely by TCT policy.
Assists branch director with patient review meetings (case conference and IDT); address care decisions based on review.
Reviews and approves patient care assessment coordination notes submitted by case managers and attaches to episode detail report.
Contacts physicians to obtain orders for continued service provision or add on services, as needed.
Reviews and approves all patient information submitted by the licensed professional (LP).
Reviews orders as written by clinicians; approves or declines as appropriate.
Follows up with licensed professional (LP), as necessary, when editing and order.
Ensures all orders are complete, including frequency, and that any corrections are made by the licensed professional who wrote the order, prior to approving the order; completes any follow up tasks as deemed necessary, by order.
Enters and approves all orders; routes to medical records to be sent for physician signature.
Ensures that there are existing orders for requested medical supplies.
Enters detailed non-admit information into patient record in coordination notes if no visit was made; ensures the branch director is informed and approves the non-admission.
Reviews and processes all wound score deviations, documenting any action and follow up.
Reviews and processes vital sign alert reports; documents follow-up action and physician notification.
Receives lab reports and assesses for normality; faxes lab report to the physician with signature indicating review.
Scans both the reviewed labs and the fax confirmation page (showing it was sent to physician) to medical records for uploading into the patient chart.
Initiates employee and patient infection reports, as necessary.
Completes review of evaluation documentation and plans of care (POC).
Reviews the data submitted to ensure accuracy with the POC; follows up on any documentation that requires correction.
Processes POC and verifies the correct start of care date.
Reviews comprehensive assessments that cannot be processed due to licensed professional documentation deficiencies; follows up appropriately.
Performs and maintains ongoing chart audits according to standard operating procedure.
Assists with hospice item set data, as requested; reviews every error message and seeks guidance from the branch director prior to locking.
May perform all duties and visit expectations of a licensed professional, as needed.
May participate in on-call rotation, as needed.
Performs any additional duties assigned by supervisor.