Clinical Manager - Admissions/After Hours

Pathways HospiceFort Collins, CO
7d$87,339 - $102,627

About The Position

Pathways Hospice has an immediate opening for a Clinical Manager for the Admissions and After Hours team. RN license required. REWARDING WORK YOU WILL DO: Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG).

Requirements

  • Minimum Education: Bachelor’s degree in health care, business or related field. In lieu of Bachelor’s degree, relevant experience may be considered.
  • Minimum Experience: Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred).
  • Required License: Current Colorado RN license and automobile insurance required. Current CPR certification. CPR must be provided and /or obtained within 14 days of hire.

Responsibilities

  • Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).
  • Actively participates in census growth and strategic team planning and outcomes.
  • Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records.
  • Oversees and monitors their teams’ EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.
  • Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction. Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.
  • Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship. Responsible for ensuring appropriate team/patient staffing ratios are maintained.
  • Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.
  • Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.
  • Monitors and enforces compliance with all regulatory agencies governing patient care.
  • Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.
  • Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.
  • Partners with the Finance Department to ensure the billing process is accurate and timely.
  • Other duties and responsibilities as assigned.

Benefits

  • We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
  • We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
  • Employer pays over 90% of employee medical premium in some plans
  • Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
  • Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
  • Seven Paid Holidays with an additional Floating Holiday
  • 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
  • Company-Paid Life and AD&D Insurance
  • Career & Logo wear
  • Education Reimbursement Program
  • Clinical Career Ladders
  • Certification Pay
  • Generous Discover-a-Star Team Member Referral Program
  • Team Member Service Awards
  • Early Wage Access
  • Legal and Identity Protection
  • Robust Leadership Development Training Programs
  • Sixty-two and a half cents per mile – one of the highest in the industry!
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