Clinical Manager, Acute Hospital Based, Mental Health Programs - Permanent Full Time (1.0)
About The Position
The Manager will provide operational management and co-ordination of assigned clinical areas. The manager is also responsible for the implementation of operational and strategic objectives. The Manager will, together with the Director and the Divisional Head of Acute Mental Health Services, manage the functioning of services within the MH Program Acute Hospital Based Division. Working with the Medical Leads, Clinical Leads and Professional Practice Leads, this person will directly supervise and facilitate development of staff within assigned areas and oversee the establishment of a strong cohesive team. Working with the Director and the Leadership teams, this person will contribute to program planning and implementation, quality improvement initiatives and will promote an environment of creativity and innovation in the delivery of services.
Requirements
- Criminal Record Check (CRC) (Essential)
- Baccalaureate Degree in nursing or Bachelor’s Degree in Health or Social Sciences (Essential)
- Knowledge of relevant Mental Health legislation (Essential)
- Strong data analysis skills (Essential)
- Use software relevant to the position i.e. Word, SCM, and other hospital-based computer applications (Essential)
- Communicate effectively and concisely, both orally and in writing (Essential)
- Deal effectively with internal and external customers (Essential)
- Demonstrated expertise in a leadership role (Essential)
- This position requires travel to offsite locations. A driver’s license and car are required (Essential)
- Experience/knowledge in the implementation of quality improvement frameworks and/or initiatives (Essential)
Nice To Haves
- Master’s degree in health management or administration (Preferred)
- Minimum of three (3) years of related management experience, preferably in a Mental Health program (Preferred)
- Project Management Experience (Preferred)
- Bilingualism (French/English) (Preferred)
Responsibilities
- Manage and supervise designated services within the Acute Hospital Based Division
- Participating in the development and implementation of Program strategies
- Participating in the development of Corporate Goals and Objectives and providing expert advice to the Executive Team.
- Working in collaboration with staff and physicians in other Programs/Departments to ensure effective delivery of patient care/services
- Managing human resources effectively which includes: Hiring staff, scheduling staff, managing staff performance, managing attendance
- Ensuring compliance with health and safety regulations
- Conduct performance appraisals and addressing performance related issues, facilitating and supporting professional practice improvement strategies, imposing discipline, recommending terminations
- Ensuring staff have the required resources to carry out their functions
- Manage within assigned budgets; monitor expenses; process payments
- Respond to environmental issues to provide for a safe and healthy work environment
- Liaise with external agencies to enhance regional relationships and projects with respect to mental health care
- Collaborate with partnering service providers to promote and advance CHEO’s Corporate Goals and Objectives
- Represent the Mental Health Program on various units, programs, and hospital committees as required.
- Actively participate in Quality Improvement and Risk Management initiatives for the Mental Health Program
- Guide adequate design, implementation, promotion, and evaluation of educational materials/activities for the MH Program
- Follow up on Incident reports generated through the Safety Reporting System
- Ensure the development and ongoing updating of MH Program manuals/procedures/policies. Ensure that all revisions and additions are communicated to policyholders.
- Work in collaboration with the Director of Mental Health to provide support and guidance to teams within the MH Program
- Ensure that staff have adequate training to provide quality service to patients and families in the MH Program
- Collaborate with the Staffing Office to ensure adequate coverage of staff to provide quality service to patients and families in the MH Program
- Perform other duties as assigned by the Director, Mental Health
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What This Job Offers
Job Type
Full-time
Career Level
Manager
