Clinical Liaison - PRN

Ernest Health•Mesquite, TX
•Onsite

About The Position

The Clinical Liaison focuses on the Emergency Room and evaluates patients to determine whether they meet the hospital’s admission criteria. The role also supports strategic development and business development by preparing plans, conducting marketing calls, and presenting rehabilitation services to potential referral sources. The liaison serves as a patient advocate throughout the referral-to-admission process and builds relationships within an assigned territory using clinical and selling skills. Mesquite Rehabilitation Institute is an inpatient rehabilitation hospital serving the Dallas–Fort Worth area. Its interdisciplinary team provides personalized, intensive physical, occupational, and speech therapy to help patients regain strength and independence after serious health events. The institute describes its care environment as warm and encouraging and highlights its modern therapy gyms and adaptive equipment. As a participating hospital of Ernest Health, the organization offers recognition, wellness, and retention programs, and employee feedback platforms including “My Ernest Journey” and an Engagement Survey.

Requirements

  • Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
  • Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
  • Ability to travel regularly in the regional area.
  • Knowledge of clinical operations and procedures.
  • Understanding of patient mix, regulatory requirements, reimbursement, and other factors affecting hospital operations.
  • General computer skills, including data entry, word processing, email, and record management.
  • Effective organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Ability to maintain quality and safety standards and appropriate confidentiality.
  • Ability to work closely and professionally with others.

Nice To Haves

  • Three years of healthcare experience preferred.
  • Healthcare sales experience preferred.
  • Clinical licensure as an RN, LVN/LPN, PT, OT, or RT is described as preferred in the overview.

Responsibilities

  • Evaluate patients and determine whether they meet admissions criteria.
  • Prepare development plans and conduct calls to potential referral sources.
  • Present the benefits of rehabilitation to potential referral sources.
  • Build relationships in an assigned territory using clinical and selling skills.
  • Advocate for patients and assist with the referral-to-admission process.
  • Integrate the hospital’s mission and “Guiding Principles” into daily practice.
  • Travel regularly within the regional area.

Benefits

  • Recognition, wellness, and retention programs.
  • Employee feedback opportunities through “My Ernest Journey” and the Engagement Survey.
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