Clinical Liaison

Select Specialty Hospital - Corewell Health Grand Rapids•East Grand Rapids, MI
•$70,000 - $93,000

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs. The role serves as a resource for healthcare professionals and fosters relationships within medical facilities. Using clinical expertise and problem-solving skills, the Clinical Liaison coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to accessing specialized post-ICU care. This is a full-time position with a Monday–Friday schedule from 8 a.m. to 5 p.m. The position is with Select Specialty Hospital, a critical illness recovery hospital (LTACH).

Requirements

  • Current Registered Nurse (RN) or Respiratory Therapist (RT) license.
  • Ability to complete clinical assessments of medically complex patients.

Nice To Haves

  • Other professional designations such as LPN, PT, or OT may be considered upon further review.
  • Demonstrated success in patient advocacy.
  • Superior communication and relationship-building skills.
  • Prior healthcare marketing or business development experience.

Responsibilities

  • Work with physicians, discharge planners, and patients’ families to plan the best continuum of care after an ICU or post-surgical stay, using clinical knowledge, payer knowledge, and problem-solving skills.
  • Perform clinical assessments of referred patients.
  • Counsel patients’ families to help them make care decisions for their loved ones.
  • Partner with hospital case managers and physicians to create smooth pre-admission and transfer processes.
  • Remove payer-related and operational barriers to patients accessing the hospital’s level of care.
  • Advocate for referred patients during the pre-admission process.
  • Coordinate care plans with physicians and families and facilitate patient transfers.

Benefits

  • Uncapped monthly bonus incentives.
  • Extensive onboarding, orientation, and training.
  • Customizable health insurance packages.
  • Free physical therapy.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical and prescription coverage, vision, dental, and employee assistance program offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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