Clinical Liaison

Baylor Scott and White Institute for Rehabilitation - Temple • Temple, TX

4d • $76,000 - $100,000 • Onsite

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process, collaborating with clinical teams to assess patient needs. The role serves as a resource for healthcare professionals by fostering relationships within medical facilities and uses clinical expertise and problem-solving skills to coordinate care plans with physicians and families. The Clinical Liaison also facilitates patient transfers and addresses barriers to accessing specialized post-acute care.

The position develops referral relationships and educates healthcare professionals, potential patients, and families about the hospital’s services and acute rehabilitation programs. It supports sales and marketing activities and develops strategies and goals to grow market share in assigned hospitals.

The role is based in Temple, Texas. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with rotating weekend coverage. Annual salary ranges from $76,000 to $100,000 depending on relevant work experience, with uncapped monthly bonus potential.

Requirements

• Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
• Demonstrated computer proficiency.
• Ability to exercise sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

• Two years of related experience in a clinical healthcare setting or prior experience as a clinical liaison.
• Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
• Promote referrer satisfaction and account retention.
• Educate potential patients and families about acute rehabilitation and program benefits, and distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to the supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
• Advocate for referred patients during pre-admission by collaborating with clinical teams to assess patient needs.
• Coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to specialized post-acute care access.

Benefits

• Uncapped monthly bonus potential.
• Extensive orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed