Clinical Liaison

Select Specialty Hospital - Richmond•Richmond, VA
•$72,000 - $95,000

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs. The role serves as a resource for healthcare professionals and fosters relationships within medical facilities. Using clinical expertise and problem-solving skills, the liaison coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to accessing specialized post-ICU care. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., at Select Specialty Hospital/Regency Hospital, a Critical Illness Recovery Hospital (LTACH). The annual salary range is $72,000–$95,000, with uncapped monthly bonus potential; starting salary depends on years of relevant work experience. Extensive onboarding and training are provided.

Requirements

  • Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
  • Ability to complete clinical assessments of medically complex patients.

Nice To Haves

  • Demonstrated success in patient advocacy.
  • Superior communication and relationship-building skills.
  • Prior healthcare marketing or business development experience.

Responsibilities

  • Work with physicians, discharge planners, and patients’ families to plan the best continuum of care after an ICU or post-surgical stay, using clinical background, payer knowledge, and problem-solving skills.
  • Perform clinical assessments of referred patients and counsel patients’ families to help them make care decisions.
  • Partner with hospital case managers and physicians to support a smooth pre-admission and transfer process.
  • Remove payer-related and operational barriers to patients accessing the organization’s level of care.
  • Foster relationships within medical facilities and serve as a resource for healthcare professionals.
  • Facilitate patient transfers and coordinate care plans with physicians and families.

Benefits

  • Uncapped monthly bonus program.
  • Extensive onboarding, training, and orientation program.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical and prescription, health, vision, employee assistance program, and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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