Clinical Liaison

MCM & Associates

8d•Onsite

About The Position

Reliance Hospice and Palliative Care is looking for a self-driven, experienced, and passionate hospice Clinical Liaison to join their growing Orange County team. This role will support areas in South Orange County up to San Clemente. The primary responsibility is to build and maintain relationships with referral sources in hospitals and facilities. A successful Clinical Liaison is a hospice expert that brings their clinical skills to help educate patients and families, and coordinates a smooth transition for patients onto hospice services.

Requirements

Current LVN license.
Minimum one year of sales/marketing experience in healthcare.
One to two years' experience in hospice/palliative marketing.
LVN (Required)

Nice To Haves

Bachelor's degree in nursing or health care preferred.
Speaks either Spanish and/or Tagalog (preferred)
Tagalog (Preferred)
Spanish (Preferred)
RN License (Preferred)

Responsibilities

Builds and monitors community and referral perceptions of Reliance Hospice and Palliative Care as a high-quality provider of services and as a preferred hospice provider in the service area.
Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.
Coordinates referral process in conjunction with admission and intake team to ensure a smooth admission.
Establishes and maintains positive working relationships with current and potential referral sources.
Provides input in strategic planning by identifying opportunities for additional or improved services to meet unmet needs.
Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should service not be provided by Hospice.
Other duties as assigned.