Clinical Liaison (Paramedic / Allied Health)

myLaurel•Allentown, PA

8d•$100,000 - $105,000•Onsite

About The Position

Are you an experienced Paramedic or Allied Health Professional, looking to step away from direct hands-on care and transition into an administrative, strategic, and business development role? We are seeking a dynamic, mission-driven Clinical Liaison to serve as the primary bridge between our hospital partners and the myLaurel care team. In this fully on-site role, you will be embedded directly inside our partner medical facility. You will serve as the face of our Acute Care at Home program on the hospital floor, focusing on relationship-building, business development, and administrative coordination to drive referrals and ensure seamless patient handoffs.

Requirements

Active Clinical License: Current, unencumbered license/certification in the State of Pennsylvania as a Paramedic (or Flight Paramedic/Critical Care EMT-P), or Allied Health Professional (DMS, Radiology, Therapies, etc)
2+ years of experience in an acute care clinical setting.
Relationship Builder: Excellent communication and interpersonal skills, with the natural ability to establish trust, integrate into a facility's culture, and build rapport with busy medical professionals.
Administrative Acumen: Strong organizational skills and a desire to manage program logistics and care transitions rather than providing direct, hands-on patient care.
On-Site Presence: A highly engaged professional who thrives in a bustling medical facility environment and is comfortable being the primary, in-person representative for myLaurel.
Tech-Savvy: Comfortable navigating various EMRs (Electronic Medical Records) and utilizing CRM software to track referral metrics and business growth.

Nice To Haves

Previous experience or a strong interest in healthcare business development, clinical sales, discharge planning, or utilization review is highly preferred.

Responsibilities

Drive Business Development: Act as the primary relationship manager on-site. Work alongside hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow our in-home care programs.
Lead Administrative Coordination: Manage the logistical and administrative workflows of patient transitions, ensuring that the handoff from the hospital or emergency setting to the patient’s living room is flawless.
Identify Eligible Patients: Use your clinical background to review patient charts, assess eligibility for our acute-care-at-home model, and advocate for safe, alternative care pathways.
Educate & Advocate: Conduct presentations and daily one-on-one touchpoints with facility staff to educate them on myLaurel’s capabilities, clinical criteria, and patient benefits.
Solve Problems Strategically: Identify operational barriers to patient referrals in real-time and collaborate with the myLaurel leadership team to implement high-level administrative solutions.